Name: The Silk House
Address: 64 Saint Edward Street, Leek
Telephone: 0745 127 3975
Rating: 4.25

The Silk House Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Characterful small hotel in central...

Liked: Characterful property in central position. Warm greeting from staff and nice garden bar area
Disliked: A little tired bathroom. Noisy road but we expected that.

A disappointing experience.

Liked: Location was where we wanted to be and the reason for our choice.Parking was easy nearby.Coffee and biscuits were replenished.The uneven room floor was unusual and quaint.
Disliked: No all day receptionist.Room service very poor. Our bed was not made up, bins not emptied, wet shower towel left untouched on the floor.Room furniture dirty and the single chair (with 2 occupants) was rickety. Curtains trailing on the floor and poorly hung. Nice garden spoilt with rubbish at its entrance.

Very comfortable overnight stay. Hosts...

Exceptional

Good

Over all fine

Liked: Did not need Breakfast
Disliked: 3rd Floor with view of small Garden and Flat roof with Air extractor Fans on it. Air con did not work and was a very hot day but did have an electric fan to use in wardrobe.

Comfortable and peaceful

Liked: I unfortunately checked in too late

Comfortable but several shortcomings

Liked: Central location, lots of character
Disliked: Bedroom only had a bath, no shower which was a disappointment. No breakfast. TV didn’t work until a lot effort from the only staff member on site.