The Shrubbery Hotel Guest Reviews
Write a review
Write a review
Karen Tue, 26 August 2025
Exceptional
Liked: Friendly and welcoming staff
Nick Sat, 23 August 2025
Sort the bathroom out or...
Liked: Staff were friendly and helpful. Breakfast nice and good value
Disliked: Shower over bath with shower curtain, can’t stand shower curtains. Water took eternity to warm up and was not a good flow. Bathroom outdated & spoiled the rest of the stay
Carole Thu, 14 August 2025
Good
Karen Mon, 11 August 2025
Short break
Liked: Every member of staff was friendly and professional and went the extra mile to ensure guests were looked after. Location was excellent for town
Disliked: Nothing i didnt like
Barrie Mon, 11 August 2025
Great
Liked: Location great right in the centre with parking. Room and bed great for a one night stay. Menu looked good but we didn't have time to try it. Another time... We would come again. Cosy country hotel and I think they would help you with anything.
Bernadette Wed, 6 August 2025
Fabulous stay.
Liked: There was parking on site which was great. The staff were so welcoming. We had lunch and breakfast and both were lovely. Our room was perfect.
Disliked: Nothing.
Janice Mon, 4 August 2025
Superb
Rob Sun, 3 August 2025
Very poor
Liked: The dinner we had was excellent so compliments to the chef.
Disliked: The bed and pillows were uncomfortable.The room was dusty ie all around the ceiling fan .the bathroom shower door was a nuisance as it was missing a part of the runner so the door was almost falling off .The host herself Debbie was fine when we checked in but as soon as she heard our southern accents she made us pay upfront then ignored us the entire time we were there she would turn her back even at dinner we were asked to move into dinning room because she didn't want us in the same place as her and the locals when we said we aren't moving she moved everyone else away from us ....it was disgusting we are bout middle aged and we were treated like we were from another planet we would not recommend this place to anyone only nice person was the lady that served our breakfast.. seriously the manager needs to learn that we are all human and discrimination of any kind is down right disgusting
Cave Sun, 27 July 2025
Pleasant stay
Liked: The location was good staff were helpful
Disliked: Found the tv was quite old and bed not very comfortable
Jonathan Sun, 20 July 2025
Superb
Liked: Charming, friendly hotel with very nice staff and a brilliant cooked breakfast! Great value for money stay.
Disliked: I was unlucky and caught them on a day they weren't serving food. That was it really and as I say was bad luck