The Shetland Hotel

Nothing to add

Liked: Every thing was good, please note that I booked this for friends and they advised me that all was good.
Disliked: Nothing to add

Good

Liked: Food excellent, we had a evening meal, absolutely delicious, breakfast was ok, my wife had scrambled eggs, they looked a bit bland, my cooked breakfast was fine.was very nice having coffee machine in the room.
Disliked: As said, wife's breakfast looked rather bland, hairdryer didn't work in our room .

Overpriced and substandard, staff were...

Liked: Location of the hotel was good
Disliked: Hotel and room was substandard and the breakfast was OK, but the hotel itself had a pest (fly) infestation so for all six days we had flies in our room it was pretty bad, 1 of our plug sockets was broke so we had to share 1 plug socket that was also bad. Also had the flies accompanying us at breakfast times, too, so the continental was off limits, and the fruit options were a no go.

We enjoyed the stay.staff were...

Liked: Breakfast and dinner
Disliked: Facilities were tired and worn

Good

Liked: The staff was amazing- nothing was too much trouble. Jane was the most amazing person!!
Disliked: Jane

Great hotel amazing stay!

Liked: Amazing stay!

Great experience

Liked: Comfortable mattress , clean, excellent breakfast, serving staff at breakfast excellent
Disliked: Receptionist on check in non accommodating and annoying . All other reception people were good. Location not right in the town so 15 minute walk to commercial street

Place to put your head...

Liked: Not a lot to be honest, the staff were friendly
Disliked: Stuck in the 80s with little investment into the property, out dated, poor.

Exceptional

Liked: A first class hotel. Great resteraunt, with an excellent breakfast.
Disliked: As the onsite pub was closed, had a long walk to the nearest one. All else was good.