The Shakespeare Deluxe Hotel and Caribbean Restaurant Halifax Guest Reviews
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Write a review
Trudy Thu, 29 August 2024
Hotel was closed down so...
Disliked: The hotel was closed when we arrived. Tried the telephone number and came back as unrecognised. Checked with a pub across the road and was told it hadn’t been a hotel for the last 6 months! No communication beforehand to say it was no longer open but my money was still taken
Wayne Mon, 26 August 2024
Amazed we had money taken...
Liked: Nothing
Disliked: It was seized by Bailiffs in January 2024.We were due to stay 24th August 2024.Money was taken from my account for the booking on 21st August 2024.We did not know any of this until we were outside the property waiting to get in ?Disgusted with Booking.com for taking my money for a property that ceased trading 8 months before our stay !Customer service advised the nearest property they could find was 38km away yet on the app we found one 4km away!As a Genius member I feel totally let down and am still awaiting a refund!
Nick Thu, 22 August 2024
closed, not informed despite booking...
Paul Mon, 19 August 2024
Didn’t stay … maybe I...
Liked: It doesn’t exist
Disliked: The fact it was closed Jan 24 but booking.con still have it listed / can book? The fact money was taken from my account in Aug 24 for a hotel that doesn’t exist. The fact I could not get hold of anyone to find out what was going on. The fact I had to spend additional £250 on the day to secure alternative accommodations (very limited availabilty due to events in the area)
Paul Fri, 16 August 2024
Bad
Liked: This place is closed, has been since January, nobody let us know,to make matters worse the payment for this place was still taken from our account, needless to say I am not pleased, and I want my money back please
Robin Thu, 15 August 2024
Bad
Brynnzter Wed, 14 August 2024
NO STAY as hotel out...
Disliked: We arrived to find the hotel was permanently closed, and out of business, and had been for several months without us being advised. The payment for the reservation was taken a few days ago and yet it transpires that they were closed.. definite FRAUD going on which Booking.com is supporting !!!!
Tanya Mon, 12 August 2024
Bad
Disliked: Arrived for the hotel to be closed down. Ruined our stay and our weekend .
Carney Sat, 10 August 2024
Bad
Liked: The hotel did not exist
Disliked: Payment taken. Hotel closed down
John Sat, 10 August 2024
Bad