Name: The Savoy
Address: The Strand, London
Telephone: 0800 031 8416
Rating: 4.75

A hotel that actually hits...

Liked: I was running the London Marathon and given this was my first time, my wife and I decided it would be wonderful to really push the boat out for the weekend so we saved up for a 2 night stay at The Savoy. From the minute we walked in to the minute we left, the service, attention to detail, helpfulness of the staff (huge shout out to Ben), was unlike anything we have ever experienced before.Our check in was 3.00pm and we arrived 15 minutes early, we were given a free drinks voucher for a glass of bubbles, whilst they ensured our room was ready. Our room was spacious and more than enough for 2 people. A complementary mini bar with light refreshments was stocked and the bathroom was enormous. The shower is something I could have stayed in all day.The real difference was the hotels support when it came to my marathon preparation. Upon arriving in my room I had a yoga mat and foam roller to help massage my legs prior to race day. A private message applauding me and wishing me the best of luck. They allowed me to freeze my hydration bottles the night before which given the heat of The London Marathon on the Sunday was a godsend as I was able to effectively run with 2 massive blocks of ice for the first 10 miles which kept me cool. They bought me up a bowl and jug of fresh milk so that I could have my breakfast in the morning.When I returned to the hotel wearing my medal, the staff gave me a round of applause, I got back to my room and they had printed off a my running statistics which was placed on the bed, they had made me a marathon medal out of chocolate and nuts, which was exactly what I needed after such a grueling race and also had showered me with bath salts and other recovery products that was just unexpected and so gratefully appreciated. Fine details like this is what makes an experience and I have simply never encountered this before and it is the best hotel we have ever stayed in by far.
Disliked: Nothing could have been better, it genuinely was the perfect stay!