The Savoy Guest Reviews
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|0.3 miles from London centre|
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Anonymous Tue, 14 September 2021
Katherine Tue, 14 September 2021
A wonderful hotel with fantastic...
Liked: Fantastic breakfast amazing room (we were upgraded )
Disliked: Slightly disappointed both bars were closed when we stayed
Robert Tue, 14 September 2021
Excellence at it's best.
Liked: The main bedroom was reasonably sized with good facilities and excellent beds. However the bathroom was somewhat small and cramped. The decor of the bathroom was also dated. The hotel itself was in a very good location. Overall the savoy staff, (excluding the bar grill "Gordon Ramsey" staff), were absolutely exceptional and we could not fault them at all! I would return to the Savoy purely based on the excellent staff service.The Savoy itself, excluding the bar grill Gordon Ramsey restaurant, is one of the best pleasurable experiences I?ve had.
Disliked: The only fly in the ointment for our stay was the Gordon Ramsey bar grill. I was personally humiliated by two members of staff. The food was probably the worse I have ever eaten anywhere. After the poor attempt at putting it right which was just as bad, we decided not continue and leave the restaurant. In my 60's and I have travelled the world eating in many fine dining and other eating establishments, and I have to say this was the most disappointing eating experience I have ever had the displeasure of enduring. I MUST say that the staff at the bar grill Gordon Ramsey restaurant are NOT the same staff as the Savoy and are employed separately by the restaurant owners.
Wainwright Mon, 13 September 2021
Liked: Warm welcome and made to feel special at all times.
Disliked: Additional charges to charge items to the room which we were not told about.
Alison Mon, 13 September 2021
Liked: beautiful room, hotel and the staff couldn't be more accommodating
Stephen Mon, 13 September 2021
Liked: Very relaxing and staff were delightful at all times
Vikki Sun, 12 September 2021
Pip Sun, 12 September 2021
Liked: not a lot
Pamela Sun, 12 September 2021
Enchanting and magical!
Liked: The whole Savoy experience was magical. Faultless! Will definitely be coming back.
Peter Sun, 12 September 2021
Very good stay extremely helpful...
Liked: World class proper Hotel
Disliked: Not a lot