Name: The Sandman Santa Rosa Sonoma Ascend Hotel Collection
Address: 3421 Cleveland Avenue, Santa Rosa, CA
Telephone: (888) 416-0458

The Sandman Santa Rosa Sonoma Ascend Hotel Collection Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

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Great Stay!

Liked: Great location, laundry is nearby and the check-in was quick. The place felt safe and brightly lit. Convenient.
Disliked: Nothing

Superb

Very good

Superb

Liked: The staff here are always great, accommodating needs when they can!

Superb

We had a very pleasant...

Liked: We stayed there because of a medical procedure that my husband had nearby. The location was perfect - close to hospital, close to shopping (Trader Joe's is a 5 minute walk, so I could get snacks without having to drive somewhere). I liked the fact that it had a fridge and a microwave, because we are both on restrictive diets and don't go out to eat a lot because of it.The room was super clean and the bed was very comfortable (we like it on the firm side). We could park our car right in front of the window, so loading and unloading was easy.
Disliked: There was only one (albeit comfortable) chair in the room.

Bed Bugs!

Liked: Absolutely nothing!
Disliked: When checking in I specifically asked the associate if they e had bed bugs and she answered with a “NO” and she bluntly lied! I was there for three days and I had to check out after a day because of itchiness and a mattress that was drenched in RAID or some other pesticide of that sort! Horrible! Just horrible! And the fact that the associate lied when I asked her before checking in just completely did it for me!