The Salthouse Hotel

Superb

Fabulous getaway!

Liked: Fabulous hotel Great locationStaff friendly Food amazing
Disliked: Nothing it was just fab!

Brilliant

Liked: Breakfast was exceptionalThe presentation was unique
Disliked: The Hotels website does not do the hotel justice

Will return!

Liked: It was clean , the location was stunning & all the staff from check in to Lucy who made up the guest bed, all the staff in the look out restaurant & all the staff at breakfast were extremely professional
Disliked: No faults & the weather was kind to us

Fab, great staff, service excellent....

Liked: Beautiful property lovely furnishings. Great beds and linen. Great all round stay.
Disliked: Doing necessary building work!

Superb

Very good

Excellent place to stay with...

Liked: All the food was good and staff were very obliging and friendly. I would particularly pick out Oliver, Lauren and the young man with the ponytail (sorry, didn’t get his name) as exemplary staff; a delight to talk to and great customer skills.
Disliked: Two things. 1. Room maintenance. I reported three things in the very early part of our stay - a coat hook that fell off the wall, a shower wall bracket fixing that was loose and the wash basin emptying slowly. None were fixed before we left. I felt that I was doing your own room quality assurance. 2. It would be good if the serving staff in the dining room routinely took away used plates/ bowls etc. just before they brought, or at the time of bringing new dishes. We had to ask for them to be removed to give ourselves more space at the table. A minor point, but it would be a good routine to adopt.

Exhausted, bamboozled, & feeling totally...

Liked: Friendly restaurant staff, nice breakfast, modern design
Disliked: MAJOR ONGOING CONSTRUCTION @ rear of property/spa totally ruined what was meant to be a relaxing 2 night hotel getaway. This was compounded by the fact that it was never mentioned on hotel website nor booking.com site, or on subsequent confirmation emails thereafter.* Finally settled on 3rd room offered/available. Allocated room had JCB parked outside alongside flatbed lorry loaded with large pipes. 2nd had construction workers walk by windows (both ground floor). 3rd room was on 1st floor. Best one in a bad bunch I guess.* Originally booked a King Serene room with Mountain View but ended up with a superb image of a yellow JCB construction vehicle alongside a large flatbed lorry loaded with pipes which obscured any possible background view.* Supposed to be soundproofed rooms but entirety of stay was listening to slamming of internal fire doors in the hallways- DEFINITELY NOT AS ADVERTISED * Constant noise of saws & the beeping of JCB reversing.* Would have been confined to the hotel where it not for some glorious weather on R full day so immediately vacated property after breakfast, only returning after 5pm when work finished for the day.