The Saint James Hotel An Ascend Hotel Collection Member Guest Reviews
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|0.7 miles from Toronto centre|
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Josey Thu, 16 May 2019
Liked: Good size room. Comfortable bed, linens, pillows & towels (plenty of them). Great shower. Lovely staff staff. Welcome gift. Adequate breakfast.
Disliked: Needs a step stool or something to get up on the high bed.
Riccardo Sat, 11 May 2019
A good three stars hotel...
Liked: Good locationNice staff
Disliked: Breakfast without any pastriesA little bit expensive to be a three stars
Patricia Thu, 9 May 2019
Jet lagged on arrival. Feel...
Liked: Bed very comfortable and room spacious. Very nice bathroom.
Disliked: Thought the breakfast was going to have more choice. Didn't know the freshii chain.
Cesare Sun, 5 May 2019
Liked: More alternatives for Breakfast should be available.
Merit Sun, 28 April 2019
Gilles Sun, 28 April 2019
Carla Sun, 28 April 2019
Andre Tue, 23 April 2019
Tammi-lynn Sat, 20 April 2019
Liked: Freshii in the building
Disliked: Walls are thin and we were awakened several times by noise in the hallway and in other rooms. Room and bathroom were very small for 4 people. Booked because most of the reviews talked about spacious rooms. Our stay was just ok
Federica Sat, 20 April 2019
Awesome location and great hotel!
Liked: Central location, parking next building and great atmosphere. Big rooms with all you need and fresh breakfast.
Great welcome from the staff!
Disliked: The only thing that we didn?t like was the attitude of one staff member at the front desk(we don?t know his name but he is asian and he always wears a suit); he never smiled, he never welcomed, and on our first morning the coffe machine was without water and milk and when we asked for help he didn?t like it, he was very rude, when in our opinion he should check the machine and make sure it is always working for guests especially at the breakfast time. We felt like he doesn?t like his job since we met him in different days and noticed his customer service is poor compared to the rest of the guys that were on shift. The rest of the team at the front desk were always helpful and polite in our 5 nights stay thats why we still give 10 as a score because we had a lovely stay.Thank you