The Saint Hotel Autograph Collection Guest Reviews
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|0.8 miles from New Orleans centre|
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Bradley Thu, 16 May 2019
Liked: Friendly and helpful
John Mon, 13 May 2019
Excellent. Came for business but...
Liked: The facility is fantastic and the staff is OUTSTANDING.. they could not do enough for you as a guest.
Disliked: Lobby was noisy as it is very open and has hard floors etc.. it is kind of meant to be loud based on the hotel lobby style but the business center is right off the lobby and open also so there is nowhere in the lobby area to have a quiet conversation / let alone a business call..
Ruthie Wed, 8 May 2019
Very good customer service. Good...
Liked: THe staff was really terrific. Especially Niko and Christian. I had a little issue (not related to the hotel) and they were so kind and understanding.
Hamilton Wed, 8 May 2019
Excellent hotel and service! Would...
Liked: Great facilities and the nicest staff!!
Darling Tue, 7 May 2019
Liked: Exceptional property. Attention to detail- central location for walking to so many NOLA attractions. Very well conceived and executed property.
Gina Tue, 30 April 2019
Liked: Location was great, facility was very clean
Disliked: Somewhere there should be a disclosure about how u r charged for incidentals. $100 a night is extreme when you already have all card information if needed.
Cristiano Mon, 29 April 2019
Nicola Thu, 25 April 2019
Do Not Stay At This...
Liked: The location is central to Bourbon street and about a 30 min walk from other attractions. You will have to deal with many aggressive homeless people along the street both day and night who will get in your face and even grab you if they find you attractive. I thought one man was trying to grab my purse, but he wanted to whisper in my ear with his smoke and alcohol laced breath.
Disliked: -Shower was cold and no one was there to fix it over my three day stay -I complained and my complaints were not addressed except that the hotel told booking they would not refund me -Carpet was stinky and damp -the heat did not work in the room. It was not fixed They only gave up extra sheets -The front desk staff was unhelpful -We were only offered water on the first day, we had to ask after that -Pillows smelled sweaty -The room was ugly and filled with cheap plastic furniture
Chameka Wed, 24 April 2019
Walter Tue, 23 April 2019
I very much enjoyed my...
Liked: The staff is attentive and friendly.
Disliked: There is no room in the fridge for guests' food.