Good

Liked: Staff are friendly and helpful.
Disliked: The location is still not as convenient and the bed is not comfortable. Breakfast in the restaurant inside the hotel has limited choices of food.

Nice place to stay in...

Liked: Good central air conditioning, shower water pressure was excellent. Comfortable beds, convenient guest laundry.
Disliked: Computer was down at checkout. Waited for a while still left without a receipt.

Good

Perfect location.

Liked: The setting was perfect. The hotels was spotlessly clean and we had a lovely spacious room.

Fabulous

Business, sorry! we had to...

Liked: I had a problem when checking in which was my fault. The staff were very friendly and sympathetic. The lady went out of her way to confirm to us that she could fix it with no problems. Which she did. Thank you again.
Disliked: We were unable to stay longer and have a good look around town and the views. Great

Good

Liked: It was an average stay, rooms were clean and the staff were very polite. Pool and hot tub were nice and the fitness center was a good bonus.
Disliked: For almost $400 a night it would have been nice to have a little more in the room, like a microwave which was only available at the front desk. The location is also 30+ minutes walk to anything in town which would be fine in nice weather but not as pleasant in the rain.

Terrible. Never again.

Liked: Proximity to downtown Banff
Disliked: We were placed in a room right next to the parking garage entrance. It was obnoxiously loud. The staff was not warm or welcoming at all. No smiles or hellos. No thank you or goodbyes when we left. I will never recommend this place.

Superb!

Liked: Clean, modern, well equipped. Couldn?t ask for more
Disliked: Nothing