The Royce

Excellent

Liked: Clean comfortable bed /balcony was the best
Disliked: Liked it all

We won't return.

Liked: Decor, concierge staff, the bar.
Disliked: Breakfast at the Terrace took almost an hour to hit the table from the time we arrived at the "Wait to be Seated" sign. The food was mediocre. The venue was understaffed. The room air-conditioning was so loud we barely slept.

It was a lovely stay...

Liked: Very nice, lovely decor and feel. Staff were amazing and very professional.
Disliked: No bottles of water were provided, just tap water! The heating/cooling was very hard to understand and get right. It was hot or cold all night. The tap in the shower looked very fancy but was very hard to work out how to use.

My statement above covers this.

Liked: We were in Melbourne for the Formula 1 Grand Prix in Albert Park. A primary reason for choosing the Royce was that is was within walking distance to the venue. That was great, but so was everything else about our stay, starting with the staff, all of whom were helpful, friendly, professional and extremely pleasant. Beyond that, the property exceeded my expectations. Boutique hotels can sometime be a long shot, but in this case hit the mark in every way. The room, dining, cleanliness, location, convenience (not to just Albert Park but to the Melbourne CBD as well, easy access to the tram system. I would stay at the Royce again on a future visit even if not in town for the F1 GP. A special call out to Casey at the reception desk. Incredibly kind, helpful and tolerant of our many questions and requests. Side note: the Royal Botanic Gardens are a short walk away from The Royce and are well worth at least a half day of your time.
Disliked: Nothing comes to mind.

Lovely stay with great attention...

Liked: There was so much to like about this property! The decor, the professional, friendly & efficient service - it was wonderful & we will be back!

Always a pleasure to stay...

Liked: Nothing in particular. We have been staying at the hotel for more than 20 years and will continue to do so into the future.

It was a wonderful experience!

Liked: We found The Royce to be an exceptional hotel. The staff were absolutely fantastic, and the quality of the rooms were truly brilliant. Breakfast was wonderful and the cocktail in the bar was a standout!!We will be staying here again and again.
Disliked: There was nothing we didn't like.

Exceptional customer service, wonderful food...

Liked: Was treated like royalty and was a wonderful experience!
Disliked: The bed was too small and pillows uncomfortable

Exceptional