The Royal Sonesta Portland Downtown Guest Reviews
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Write a review
Lorilynn, Otis, visiting Revolution Hall Portland Fri, 24 March 2023
Royal Sonesta is amazing. I will come back. Great experience.
Liked: The front desk was so inviting. Our room was immaculate. A special treat was waiting for my little dog. She was given a new ball, neck-kerchief and bowls were set out for her. Any place that gives a warm welcome for my little dog is worth 10 stars! The bed and pillows were incredible. Wonderful place. We'll be back!
Disliked: The only thing that was awkward was not having a valet meet us at the door, help with our luggage and take my car to valet for me. For what they charge for valet service, I think they could provide this service. Otherwise, it was a perfect stay.
Bacon Sun, 8 June 2025
Exceptional
Susan Sun, 8 June 2025
Beautiful, interesting decor! Not usual,...
Liked: The decor was fabulous!
Lindsay Wed, 4 June 2025
Exceptional
Sarah Sun, 1 June 2025
Pleasant
Liked: We liked the size of the suite, how quiet things were, how effective the blackout curtains were, and the location of the hotel. In addition, every staff member we encountered was very friendly and helpful!
Disliked: We did not find the amenities available up to the standard of what one expects of a four star hotel. For example, rooms were not automatically equipped with refrigerators, microwave, and coffee makers. Room service was not available after 3pm. There was no ice machine on our floor, and there were no signs indicating that we needed to go to the floor below to find one.
Paul Sun, 1 June 2025
Very good
Sarah Sat, 31 May 2025
Excellent, top choice
Liked: The room was huge. The staff were responsive and friendly. The ambience in the hotel was so nice. Cross between quirky and traditional charm. The hotel credit was great
Disliked: Nothing
Andrew Fri, 30 May 2025
Exceptional
Andrew Fri, 30 May 2025
Our new Go-To hotel for...
Liked: Frederick at the front desk worked very hard over multiple days to ensure we had a comfortable stay for my wife and our small dog. All staff were friendly and helpful and went above and beyond to meet our very specific needs. The location is top notch right off the highway and near plenty to do downtown.
Disliked: While our room did have ample space for our luggage, the bedside tables have “faux-drawers” instead of functional drawers. Plenty of outlets in the rooms, but the plugs are loose and need to be replaced.
Rachel Thu, 29 May 2025
Exceptional
Liked: breakfast, location
Heimann Tue, 27 May 2025
Exceptional