Name: The Royal Sonesta Harbor Court Baltimore
Address: 550 Light Street, Baltimore, MD
Telephone: (888) 420-1644
Rating: 4.25

This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).

Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.

Nothing short of amazing!

Liked: Staff was amazingly sweet! Upgraded our room for my boyfriend’s birthday. Restaurant food was great! Beds were super comfortable! Harbor view is beautiful!
Disliked: Everything was great!

Would come again and recommend.

Liked: We like everything about this hotel very clean nice friendly just the way you wood like and private would recommend this hotel.
Disliked: Can’t say anything bad about this facility.

10 out of 10! I...

Liked: I loved my room & how tentative the staff were. They always made sure all my needs were met.
Disliked: N/A

Passable

Superb

Liked: The hotel is great. The view looking at the harbor was beautiful, especially at night. We ate breakfast at the restaurant on sight, which was delicious.
Disliked: The walk from the parking lot to the hotel fron5 desk was a little strenuous for myself because of walking disability.

Much needed relaxation

Liked: Clean and quiet
Disliked: Everything was great but I had an email for an upgrade and I assumed I would be accommodated at the front desk with this request. There were rooms left but the man up front refused to see if the upgrade was possible. I have never experienced that so I was disappointed.

Exceptional

Very good

A great space for colleagues...

Liked: The room was spacious and had a separate space near the bathroom that allowed for colleagues sharing a room to have privacy when changing and not wake each other when coming and going at different times.
Disliked: The hot tub in the pool area was in a lovely setting, but by the end of the night, the water level was low, below the jets, and the temperature was lukewarm to an extent that made me concerned that it might not be hygienic. Hot tubs should not be lukewarm. But, the pool was nice.