The Royal Sonesta Harbor Court Baltimore

This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).

Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.

Very good

Superb

Exceptional

Rooms were very nice but...

Liked: The property was clean. Nice to have an attached garage. Room was very nice. Bed was comfortable.
Disliked: The restaurant/lounge was closed. Was not aware of this until we checked in. Could not find a vending machine or little convenience store within the hotel to get a cold bottle of water. No breakfast/ or at least none that I saw….I think it was advertised, maybe because the restaurant was closed? Went down to ask staff about water and there was not anyone at the desk.

Mid summer stay

Liked: Love the View the location right across from Harbor
Disliked: Restaurant was not open in hotel due to renovations

Exceptional

We were there for w-saturday,...

Liked: Not in operation
Disliked: Not in operation

Exceptional

Horrible. No value for money…

Liked: Location
Disliked: Rooms never cleaned and. Beddings never changed.