The Royal Sonesta Chicago River North Guest Reviews
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Write a review
William, Arlington Heights, visiting Galleria Marchetti
Welcoming staff; great room; clean; a wonderful stay!
Liked: Excellent stay.
Disliked: Can't think of any.
Ali Thu, 21 August 2025
Average hotel
Liked: Great location
Disliked: Rooms were dusty, dirty and need updating
Eduardo Thu, 21 August 2025
Exceptional
Liked: Staff was very nice people. The Room was very clean. The restaurant was amazing too.Congratulations
Kennedy Tue, 19 August 2025
Very good
Yasir Tue, 19 August 2025
Exceptional
Nilla Mon, 18 August 2025
Professional / Review Style: “My...
Liked: I liked the front entrance of the hotel, it smelled very nice upon entering.
Disliked: The rooms feel outdated and would benefit from new beds and TV stands. The hallways on each floor had a musty odor, so it would help to extend the same fresh fragrance used in the entrance area throughout the building. In the entrance itself, the furniture and carpet need a thorough cleaning. Additionally, the gym requires updated workout equipment, and the vents should be cleaned to improve air circulation.
Yaqiang Sun, 17 August 2025
Very good
Ahmad Sat, 16 August 2025
Pleasant
Liked: Really good location and very walkable area. Rooftop balcony had great views and restaurant was nice. Staff was nice.
Disliked: Pool was closed, the beds in the room were slightly uncomfortable considering the price of the room. Beds had tears in the leather when we first got there. I think the 100/per day incidentals were a bit much since most places only charges 100 for the entire stay.
Kathrin Sat, 16 August 2025
Ideal location for exploring the...
Liked: The location, the roof top terrace
Disliked: The smell in the room was not great - mainly due to maintenance work in the hotel. Pool was closed (but it was a Chicago wide issue, not directly linked to this hotel)
Baldy Fri, 15 August 2025
Great value and location
Liked: Loved the location and the roof terrace, pool, gym. Also the size and comfort of the suite (though pretty dated)
Disliked: The lobby area looks cheap (too glitzy), I expected it to look more classy..The bedrooms are dated and a bit tired. The lack of a buffet at breakfast was disappointing.
Kendall Wed, 13 August 2025
Exceptional