The Royal Sonesta Chicago Downtown Guest Reviews
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Stephanie, Colorado Springs, visiting Nederlander Theatre Chicago
Superior bellhops; fabulously clean; extreme comfort; soundproof; overall highly recommended.
Liked: Incredible and perfect location.
Disliked: Inconsistent information from one conceirge to the next.
Kieron Fri, 11 July 2025
Exceptional
Mcewen Thu, 10 July 2025
My husband and I were...
Liked: Fantastic location, on the river and close to restaurants, museums and parks. Friendly and helpful staff and clean and comfortable rooms.
Disliked: Even though we were kindly upgraded, the room decor was a bit corporate and dated - lots of brown and grey. It's a matter of taste but I would prefer a more stylish look.
Hannelie Wed, 9 July 2025
Will stay here again!
Liked: Ideally located. The staff were very helpful, attentive to our needs and friendly. Facilities were good and the apartment was clean.
Disliked: Nothing
Frank Tue, 8 July 2025
We had a wonderful stay...
Liked: We liked the location, and the convenience to everything . The staff were very friendly and helpful. The rooms were clean and the beds were comfortable. Kudos to the cleaning staff. Shoutout to Ionna, Micheal, and all the door guys. Thank you for a great stay.
Disliked: WiFi wasn’t good
Phil Tue, 8 July 2025
There are better options in...
Liked: The location was good but there are better options in the same location.
Disliked: The staff. Had the feel of a move them in move them out operation. No customer care, no interest in customer needs and requirements.
Hailey Mon, 7 July 2025
Exceptional
Kay Mon, 7 July 2025
Exceptional
Kim Mon, 7 July 2025
Exceptional
Michael Sun, 6 July 2025
Exceptional
Liked: Everything was great. Staff, Bar, and Location
Disliked: N/A
Lnmlnjasmine Sat, 5 July 2025
Superb