The Royal Sonesta Chicago Downtown Guest Reviews
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|0.7 miles from CHICAGO centre|
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Stephanie, Colorado Springs, visiting Nederlander Theatre Chicago Thu, 2 May 2013
Superior bellhops; fabulously clean; extreme comfort; soundproof; overall highly recommended.
Liked: Incredible and perfect location.
Disliked: Inconsistent information from one conceirge to the next.
Tianle Sat, 27 May 2023
Sarah Wed, 24 May 2023
Vo Mon, 22 May 2023
Liked: very nice facilities
Disliked: the view was not facing the river
Christopher Fri, 19 May 2023
great downtown stay
Liked: Ben was the reason my stay was amazing. from the moment i walked into the hotel he greeted me and treated me like family. upgraded my room and gave me my wife and i bottle of Chardonnay for her birthday. He gave great recommendations and also checked in from time to time. ask for him. great guy.
Disliked: everything was amazing
Anton Fri, 19 May 2023
Liked: Perfect location. Great views of a river. Clean rooms.
Disliked: I liked it a lot!
Xulin Thu, 18 May 2023
great hotel for a short...
Liked: perfect location
Disliked: housekeeping doesn’t clean room every day
Anonymous Thu, 18 May 2023
Annie Wed, 17 May 2023
Liked: The room was spacious, clean, and well designed, just as the photos suggested. The location of the hotel is at the heart of the city and of walking distance to many great restaurant. We used the valet service and it was convenient and reasonably priced. Will stay at this hotel again
Tina Wed, 17 May 2023
It was one of the...
Liked: We were greeted every time we walked up to the entrance and walked through in the door with a smile and friendly. words. Charles was a very nice man and helpful with directions and helped us with a few suggestions we asked him about. He always offered to get us transportation if needed. Ben was the first employee we met and he checked us in and gave us an option to upgrade our room to a ‘River view’ and it was an awesome view… it made our hotel stay ! The River view was amazing to see when we came back to the hotel. Ben has great customer service skills and is very friendly. Great hotel experience … will definitely stay with your hotel when we’re are back in Chicago!
Disliked: Not a thing…
Anonymous Mon, 15 May 2023
Disliked: parking options