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The Royal Kelowna - Bellstar Hotels & Resorts eeee - (855) 271-6236
The Royal Kelowna - Bellstar Hotels & Resorts, 1288 Water Street, Kelowna, BC -(855) 271-6236
Area: Kelowna
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BOOK ONLINE OR CALL - (855) 271-6236
4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (223 Ratings)
0.3 miles from Kelowna centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Offering a rooftop infinity pool and hot tub The Royal Kelowna - Bellstar Hotels & Resorts is located in Kelowna only 5 minutes' walk from Okanagan Lake beaches. A full kitchen is provided. Free WiFi is included. An open plan living room and dining room offers a flat-screen TV sofas and dining table in this spacious apartment. Private bathrooms provide a spa bath and free toiletries. A balcony includes a view of the lake. Laundry facilities are available. Guests can exercise in the fitness centre and relax in the sauna. BBQ facilities are featured on-site. Black Mountain Golf Club is 16 km and the Harvest Golf Club is 8 km from the property. Kelowna International Airport is only 19 minutes' drive away.

Check-in time: 17:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Airport Shuttle
` Swimming Pool
` Golf Course
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` BBQ facilities
` Hiking
` Heating
` On-site parking
` fitness center
` 24-hour security
` Balcony/Terrace
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Heated pool
` Outdoor pool
` Sun Deck
` Non-Smoking Rooms Available
` Parking Available
` Board games/puzzles
` Children television networks
` Pool with view
` Pool/beach towels
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized

The Royal Kelowna - Bellstar Hotels & Resorts Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Bellil Thu, 25 February 2021

Bad

Liked: The view
Disliked: The staff

4.5

Wonderful - 4.5 out of 5

Warren Thu, 25 February 2021

Superb

4

Very Good - 4 out of 5

Karli Wed, 24 February 2021

Very good

Liked: It all exceeded our expectations as a whole but there were a couple of things I wanted to mention. The coffee maker in room 553 wasn?t functioning properly. That being said, it could have been the operator (me) lol. Also, I did already inform the lady at checkout but the Bluetooth speaker went awry at 1:30 am while someone else tried to connect from another room and it kept connecting to ours. We had to turn the breaker off to make it stop. She did inform us that they were new and perhaps needed some adjusting. All in all, loved this stay. Thanks!

5

Exceptional - 5 out of 5

Kyle Mon, 22 February 2021

Exceptional

5

Exceptional - 5 out of 5

Gina Sun, 21 February 2021

Exceptional

5

Exceptional - 5 out of 5

Robin Mon, 15 February 2021

Exceptional

5

Exceptional - 5 out of 5

Martin Sun, 14 February 2021

Exceptional

Liked: The staff are simply amazing. The service received was above my expectations. Thank you again for sure a great experience.
Disliked: The heat pump thermostat in the suite was stuck at 68F. It was quite warm during the night. We changed the thermostat Set Point to 55F but it would go back to 68F after a couple minutes. Ended up switching off the circuit breaker for it over night. Slept great after.

4.5

Wonderful - 4.5 out of 5

Mike Tue, 9 February 2021

We were very comfortable and...

Liked: There wasn't a breakfast available. We loved the location. We were able to walk to most everything we needed.
Disliked: N/A

1.5

Poor - 1.5 out of 5

Monique Mon, 1 February 2021

Decent for the money you...

Liked: No breakfast available
Disliked: The lighting in room was good but even though there was lots of lights not a ton of natural light in the living space. I had booked through booking.com for a king room. When I arrived to our room is was a queen bed. After contacting the front desk to inform them they did comp us for parking fees in their error but at the end of the day I wasn?t happy as I booked a king as my husband is tall and his feet were off the bed in a queen... after talking with them again regarding the cleanliness of the room and the mix up with our reservation they said they only had two bedrooms available but if we wanted to move due to their mess up they would have to charge us. poor way of making it right in my eyes. Due to this I wouldn?t go back or recommend them to others. Room was poor for cleanliness considering it?s Covid... HELLO. Cleaners should be going above and beyond. I work in the hotel/travel industry and the standards of cleanliness were low. We did put in a complaint and they did come back and make it right with cleaning the issues that were pointed out but would have been peace of mind that it was clean when I arrived. I also found the rooms very hot and stuffy. Another note if you do stay here make sure you?re not over looking the restaurant next door as they play loud music and even with the windows shut you can hear it over your own tv.

3

Pleasant - 3 out of 5

Fred Thu, 28 January 2021

A great place for a...

Liked: The hotel is really nice, our room was a little dated buy super clean and really nice. The gym, hot tubs and infinity pool were fantastic.
Disliked: Our access key card would only work one time and then needed to be re-programed. The front desk seemed very annoyed that we kept having to ask him to reset the card. He was quite short with us. The lady out during the day was really helpful and upgraded us to a room where the door card did work better.

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The Royal Kelowna - Bellstar Hotels & Resorts 1288 Water Street, Kelowna, BC