The Royal Hotel

Very disappointing - never again….

Liked: Good breakfast
Disliked: Waited 10 minutes at reception for any staff to turn up.Room was dirty - every surface covered in dust. Dirty cups and glasses.Bathroom smelt of damp, and mold in the shower. Shower head held up by a cable tie!

Positive

Liked: Toilet window has mould in, was rather far away for the best connection with the wi fi but overall 9/10 for my experience
Disliked: A deep clean

Very good

Good

My lovely birthday break..

Liked: I booked through bookings.com ..And I remember back in May I requested a slightly larger room as when we stayed last time it was a very basic room...Booking.com said they would pass on the request to the hotel and nothing else was said..I was excited as we love skegness and it was also my birthday on the 1st July..On arrival i spoke to the kind gentleman on reception that I would like to check in...With out any questions asked im guessing he must have read the notes on my booking.He said with a lovely smile...I have moved you to a superior room with a balcony and a sea view and passed us the key..My husband and myself we couldn't believe it and we was so happy and thanked him.It was such a lovely room that had patio doors that opened out onto a large balcony...Really made our stay pleasant as it was very warm...We had the sea breeze and a lot more room than the standard double we normally stay in..Bathroom was lovely too...
Disliked: I really don't want to complian but the staff left at the bar was very stressed and was trying to stock the bar serve and pick up the empties...No one was coming to help her and she disappeared to get stock for ages...Which left customers standing at the bar waiting for drinks for a very long time..The young girl from the reception area came over and said she was sorry but she didnt know where the bar staff was ...And wheh asked said she didnt know how to do the drinks..Some of the quests did not appreciate that no one was serving...Not a good look for a hotel really...

Good

Very good

Liked: On site parking staff were very helpful
Disliked: It's a bit old needs updating

Outdated, poor wi fi

Liked: Clean
Disliked: Poor wi fi, non in bedroom, very slow bar area, don't like being called sweet heart by receptionist, very unprofessional

Disappointing

Liked: Clean and comfy bed . The food was good as were the staff in the dining room and the bar 👍 in its day this must have been a really superb hotel. Unfortunately, those days have long gone .
Disliked: Hotel is dirty . The toilets in the hotel have not been cleaned for a long time . Really bad management, no cleaning regime . Wasn't expecting the ritz for price paid.