The Royal Hotel Guest Reviews
Write a review
Write a review
Liz, Durham, visiting Playhouse Whitley Bay Sun, 7 April 2024
We were a bit dubious when we arrived as there was scaffolding up which we weren’t informed about; however, the hotel was clean and comfortable and the breakfast was lovely and the staff were very attentive and friendly.
Liked: Friendly service; comfortable bed and room was very clean.
Disliked: A lot of stairs.
Renata S, London
Great hotel; friendly service; very clean hotel.
Jennifer Mon, 30 June 2025
Excellent stay, would highly recommend
Liked: BreakfastLocationSize of roomsStaff
Disliked: Nothing
William Mon, 30 June 2025
Very good
Mcfadzean Sun, 29 June 2025
Superb
Liked: The receptionist was lovely & very helpful.Breakfast was great. It's a fantastic selection.Breakfast/ morning/house domestics staff, can't fault them. Nothing was too much trouble.Hotel being situated right on the seafront, not far to walk to local amenities.
Disliked: As the hotel is in the process of refurbishment.I would say the rooms could do with a freshen up, but all in due course.
Raine Sun, 29 June 2025
Would not stay there again
Liked: Location
Disliked: Bed had springs poking through.Didn’t have another mattress so changed room.
Richard Sun, 29 June 2025
Very good, great location in...
Liked: Cosy and friendly, staff extremely helpful, very good value. This is a second stay here, I love it and will come back again.
Disliked: The hotel is in the middle of extreme renovation so is a building site but it’s not a big issue, just be aware
Emma Sat, 28 June 2025
It was a handy location.
Liked: Really handy and central. Room was clean and everything was in working order. Breakfast was good.
Disliked: The bed looked like it needed a new mattress as the springs on the right side of the bed were gone. The side closest to the window was ok. But this would be a problem for a couple.
David Sat, 28 June 2025
Disappointing stay.
Liked: Location
Disliked: -Well worn beds.-Noisy construction.-Tatty interiors (during renovation).-Scaffolding had worn and weathered plastic sheeting tied to it blocking any sea view and also flapped around noisily all night.
David Fri, 27 June 2025
Good
Disliked: Shower was dirty. Which was a shame as no other complaints
Loraine Fri, 27 June 2025
Poor
Liked: The location
Disliked: The rooms were smelly not impressed with the breakfast
Stephen Fri, 27 June 2025
Friendly and helpful staff, clean...