The Royal Hotel

We were a bit dubious when we arrived as there was scaffolding up which we weren’t informed about; however, the hotel was clean and comfortable and the breakfast was lovely and the staff were very attentive and friendly.

Liked: Friendly service; comfortable bed and room was very clean.
Disliked: A lot of stairs.

Great hotel; friendly service; very clean hotel.

Exceptional

Good

Liked: Central placed to all areas, staff helpful and supportive with room nice size for solo traveller
Disliked: Happy

Superb

Avoid this expensive hotel until...

Liked: Opposite the sea!
Disliked: I expected scaffolding- no problem, it has to happen sometimes- but not such an awful room: curtain handing off, blind a skew, toilet seat lid broken, no toilet roll, shower cubicle mouldy in places, radiator woke me at 4 am with a high beep and a blue flashing light. When I complained after a poor nights sleep the manager managed a “sorry” after many defensive responses. It has been booked via Booking. Com; the receptionist told us on arrival she didn’t have to do anything as B. C did her job for her!!

Superb

Liked: Location is brilliant and staff are always pleasant
Disliked: Bed was sideways against the wall meaning access was from one side only and I don't like being hemmed in. However once all the renovations are finished I'm sure it will be lovely

Exceptional

Liked: Lovely location and although rooms are dated and building work, I'm always made very welcome and I sleep well and have a great breakfast for a great price. Thank you
Disliked: Looking firwardcyo seeing rooms when building work finished.

Very poor

Liked: Location
Disliked: The room was awful, no way was it worth £90.

Passable

Liked: Location
Disliked: Room in need of refurb

Wonderful location

Liked: Sea front location, friendly staff
Disliked: Slightly rundown