Name: The Royal Hotel Cardiff
Address: 88 St Mary Street, Cardiff
Telephone: 0800 031 8416
Rating: 4

Great stay in Cardiff for...

Liked: Rooms were expensive due to the Oasis concert. It was an ideal central location close to Stadium and town. Will return with my family for a city break
Disliked: Room costs due to Oasis concert - I think we each paid over £360 per room

Exceptional

Liked: Right in the centre of Cardiff but at a great price.
Disliked: No black pudding with breakfast, otherwise amazing breaky.

Cardiff is amazing

Liked: Everything
Disliked: Nothing

Good

Liked: The position of the hotel is excellent
Disliked: Being central, you can sometimes hear outside noise

Superb

Liked: Location excellent

Comfortable and central

Do your research if driving.

Liked: First impressions of the room was nice. Plenty of floor space to lay our 2 suitcases and 2 hand luggage. In the cupboard is tea and coffee making stuff along with iron, ironing board, safe and hairdryer that is attached to the wall and a mirror inside the wardrobe.
Disliked: If you have bags you can walk from the car park up the mall in a few minutes but if you want to avoid the steps you have to keep walking and go around the back to the lift up to Reception. We didn’t. We went up the 5 steps up to the door then down 8 steps to the lift without too much fuss. Reception is on the second floor then we went up in a different lift to the 3rd floor and our room.If parking in the NCP Carpark in Westgate Street (there is a discount code) the come out, turn left to the stadium and turn left. Go past a pub and a convenience store to close the corner and you will see a door to Royal Hotel. Just inside the door is a lift. Take that up to the second floor to check in.The towels are small and can’t be wrapped around our bodies, which we like doing as we rest after a shower. The shower is in the bath and there are no handrails up high so this can be treacherous. We used the bathroom door to assist us.The bed, although big is a spring mattress and feels cheap to sit on and worse to sleep on. My shoulders and hips ached during the night and I had to turn often to get comfortable (we are near our 70s). There is also a ridge down the middle where 2 singles have been pushed together but there is no topper so don’t have any ideas of sleeping anywhere near the middle for fear of slipping through the crack.The curtains don’t black out the room so the room was light and we were awake around 5am.There is air conditioning but it can’t be set to anything lower than 19 degrees but it’s still warm. Other hotels we’ve stayed at 19 hits you as lovely and cool when you enter the room, but not here. It still feels warm.We asked for our room to be cleaned on the second day. The sheets were not changed even though we had raspberry stains on them, but the bed was made. We got new towels. They didn’t wash our mugs (used for our coffee on the morning) but the tea and coffee were replenished. They didn’t wash our not clean the floors.