Perfect location

Liked: Perfectly situated for all things Lancaster! Within easy walking distance of castle, shops etc. Warm comfortable room and very pleasant staff. Would be happy to recommend and certainly book again when next visiting family.
Disliked: Steep stairs with an older guest but manageable

Exceptional

A very comfortable stay at...

Liked: The beds were very clean and comfortable and the temperature of the room was just right. We were able to check in late and also to return to our room later in the evening without bothering the staff and felt very secure. The only downside for us was that because we were visiting a local university and needed to be there at 9am the next morning we were unable to make use of the breakfast that was included in the price as it was not available to 8 am on a Saturday morning. A staff member did provide some drinks and snacks to take away though.
Disliked: Possibly a little more flexibility re breakfast availability. There seemed to be an assumption that everyone wants a lie in at the weekend when actually those visiting Lancaster might want to get out and explore the local area particularly if on a short break!

Exceptional

Excellent comfy clean room friendly...

Liked: Decor really good , big comfortable bed , excellent shower. Plenty of space in room and 2 chairs added to comfort.
Disliked: Position of room over bar as this caused lack of sleep due to noise from music in bar as well as traffic noise.

Exceptional

Liked: Perfect location, extra lovely staff. Room was fabulous and very clean. 10/10 all round! Thank you!
Disliked: - Location - Staff - Cleanliness - Facilities - Breakfast - provides vegan options!

Very good

Disliked: The noise of traffic

Belated birthday trip for my...

Liked: Lovely hotel and Bar.The staff were very helpful.Our room was beautiful ,as was the continental breakfast.Will be back.

Fabulous

Liked: Location
Disliked: To basic for the cost. And a choice of English breakfast would have been better.