Found our stay disappointing

Disliked: Everytime I went to reception it was unmanned.Advertised as entertainment every night there was none found out from another guest there was entertainment at a sister hotel and the Alexandre would provide transport but never anyone on reception to ask for this. Large damp patches on wall in the room

Good

Good

Disliked: My room was too small and dingy with a horrible view. Window needs replacing. Bad smell in room

never again!!

Liked: the property was in a great location breakfast was ok
Disliked: where do I start! first of all our tiny room was in the basement beside the bar an looking out at the bins couldn?t open window as someone could have climbed in easily so heat was awful an security light had room lit all night no curtains blinds where broken an twisted room hadn?t been hoovered prior to arrival had to lift rubbish off floor! dust thick in pipes and headboards paint peeling of wall beds where slanted an very squeaky! waiters in restaurant at breakfast where useless apart from one fella! rubbish lying in hall for entire weekend. so disappointing!! no live entertainment as advertised! bar not open during day for a cold drink an dirty glasses sitting on a table most of weekend an when asked for room to be cleaned bins weren?t even emptied or even toilet wiped!!

Poor

Superb

Liked: Brilliant stay staff friendly
Disliked: Rooms a bit small buzzing noise all night

Cosy hotel, great staff and...

Liked: N/a
Disliked: I think the cleaning had not been finished in my room on arrival.I moved the wet towel and bag of rubbish that I found out of the way. Loo Roll was needing changing too. Otherwise perfect stay and glad to have a double bed thanks to the pleasant staff who informed of my upgrade. Thanks again.

Had a nice stay but...

Liked: The hotel pictures on the website wasnt the same as the real thing when we got to the hotel. It really needs modernised and our room was tiny. We asked about the breakfast and it was £10 each for just 1 plate so we didn't purchase it. It was a clean room but we wouldn't be staying again for £118 for 2 night for us both.
Disliked: Small bedroom and decor was dated

Wouldn't stay again

Liked: Room was dirty
Disliked: Bigger room we had to sit on the bed as there was no chairs