The Roseate Edinburgh

Elegant hotel

Liked: Beautiful hotel with very welcoming staff
Disliked: Located out of the city and had to drive and park in the city which adds another 20-30 pounds/day

Exceptional

Very good

Extremely overpriced & does NOT...

Liked: I like old buildings and had been looking forward to a luxury stay here. Beds and pillows very comfortable in our twin room.
Disliked: The parking had no way of getting my wheelchair round to the door as it had little stones on one path and had we gone around it to the front, there were many steps to get to the door. After waiting around 20 mins to be checked-in, our staff member decided to start checking in the next guest before he was finished with us or telling us where our room was- very rude! Tricky little staircase to get to our room which was smaller than we thought. Easy to trip on cos of the angle and turn , especially trying to carry luggage. After hours travelling there, I’d have thought they’d have had a dog bowl with water in the foyer. Then we were told the dog could barely go anywhere and at 2 years old, we couldn’t leave him in a strange room alone. The minibar was extortionately overpriced. The glass door on the shower (over the bath) wouldn’t open, so to run a bath, you had to go stand in the bath to switch on the taps. Dangerous exit of shower/bath. Wood at windows rotten which wasn’t pleasant to look at, and the door looked like someone had tried to escape! No dog bed provided (as we were told would be) No facilities to dispose of wrapped dog mess (did they want us to take it up to our room?!

Superb

Liked: Excellent location. Very comfortable and good breakfast. Staff friendly

Superb

Overpriced, NOT a five star,...

Liked: Main hotel has character. Pleasant bar / restaurant area.
Disliked: Two nights for £730 was meant to be a treat for a 5 star experience. This hotel is not 5 star. The service was good at check in, but poor afterwards. The bar staff were inept, served orange juice as a French martini. Bar ran out of glasses! Dinner staff terribly inattentive, no check on our needs, had to chase for basics. Breakfast was ok, but again not 5 star. Accommodation is split across a busy main road. My room was not in main hotel. It was in a featureless extension of an old house across the road. The small 8’x15’ room was classed as superior. It was cramped, hot (no AC) and lacked any character. There was zero view. The walls were paper thin. Normal moving about noise, showers and flushing from adjacent rooms was intrusive. As a 3 star and £180 a night this would be good value. Sadly it is overpriced and certainly under delivered

Exceptional

Superb