Menu
|
The Roosevelt New Orleans A Waldorf Astoria Hotel eeeef
The Roosevelt New Orleans A Waldorf Astoria Hotel, 130 Roosevelt Way, New Orleans, LA | Area: Downtown New Orleans
map
4.5
HOTEL RATING: 
EXCELLENT
4.5 out of 5 (507 Ratings)
0.7 miles from New Orleans centre
Show Prices
Hotel Description
A jazz bar a spa two restaurants classic drcor 42-inch flat-panel TVs and a celebrity-imbued history make the non-smoking Roosevelt New Orleans A Waldorf Astoria Hotel a treasure of comfort for our guests. Opening in 1893 as an upscale entertainment mecca welcoming big names like Elvis Presley Frank Sinatra and Bob Hope The Roosevelt New Orleans underwent a multimillion-dollar renovation in 2009. The hotel's 504 elegant rooms feature plush bedding 42-inch flat-panel LCD TVs iPod docks sofa beds Wi-Fi (for a fee) and 24-hour room service. The bathrooms include fluffy bathrobes 14-inch TVs and designer amenities. Guests can relax with a tranquil treatment in the prestigious full-service spa and salon order a cocktail at the bar while lounging in the heated outdoor pool and hot tub and work off extra calories in the 2300-square-foot fitness center. Chef John Besh's on-site restaurant serves Italian-infused fare; fine local flavors are plated in the sophisticated restaurant and bar; a live jazz brunch stirs up Sundays; and café au lait brews in the lobby. There's also a business center on-site. Occupying an entire block The Roosevelt New Orleans A Waldorf Astoria Hotel is across Canal Street from the French Quarter and one block off Bourbon. Valet parking is available for a fee and the Louis Armstrong New Orleans International Airport is within a 13-mile drive.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Tour Desk
` Air Conditioning
` Concierge Service
` Currency Exchange
` Hair dryer
` Massage
` Jacuzzi
` Dry cleaning
` Internet services
` Shoeshine
` BBQ facilities
` ATM/cash machine on site
` Fax/photocopying
` Breakfast buffet
` fitness center
` alarm clock
` Cable/Satellite TV
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Direct dial telephone
` Heated guest rooms
` Heated pool
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Outdoor pool
` Pool
` Public address system
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Telephone jack adaptor available
` Turndown service
` TV
` Voice mail
` Whirlpool
` Iron Board

The Roosevelt New Orleans A Waldorf Astoria Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.5 out of 5)

Write a review

2.7

Fair - 2.7 out of 5

Anonymous Wed, 15 May 2019

Passable

Disliked: Check in staff could have been a lot more helpful and looked into the issue of our room type not being available and communicated with us Very poor customer relations

5

Exceptional - 5 out of 5

Anonymous Tue, 14 May 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Joe Mon, 13 May 2019

The luxury was awesome and...

Liked: We were not aware of a breakfast. If it was available, someone should have mentioned it. We made the reservation months ago and frankly don't remember if breakfast was offered. The hotel was perhaps the most beautiful and distinguished we have ever seen. We were in awe over the feeling of being surrounded by such luxury.
Disliked: At first we were so pleased to be on the top (12th) floor. It gave us the illusion of staying in part of the penthouse. Unfortunately, a tremendous storm over night, which flooded the city, resulted in a gushing leak in the roof all along the window wall and, to a lesser extent, in the bathroom over the commode. The sound of the water hitting the floor woke us early and we reported the problem immediately. Another room was offered. However, inasmuch as we were due to check out that morning, repacking and a change would be fruitless. We did manage to use the restroom facilities elsewhere in the hotel. To the credit of the staff at checkout, a discount was applied to my bill.

5

Exceptional - 5 out of 5

Dennis Fri, 10 May 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Christine Wed, 8 May 2019

Superb

Liked: Lobby is gorgeous - love the old world feel and decor. Highly recommend a corner room - it?s a bit larger and better lighting.
Disliked: The only negative is the staff at front desk and booking system is not up to par. I specifically requested a high floor room away from elevator and we moved twice until they could get that right! They have s bit of an attitude about them that I didn?t experience anywhere else in the hotel. Housekeeping and food/beverage/spa all super friendly and professional.

3.4

Pleasant - 3.4 out of 5

David Wed, 8 May 2019

Pleasant

4.8

Exceptional - 4.8 out of 5

Allen Tue, 7 May 2019

Exceptional

Liked: The location was perfect for my purposes. The lounge was very nice and the staff was helpful.
Disliked: I had no complaints at all.

2.9

Okay - 2.9 out of 5

Josephine Sun, 5 May 2019

Quite a bit better than...

Liked: Coffee at the cafe on the first floor near the check-in desk was very good and smooth; not bitter. Extra large cup and free refills for just under $5. Domenica's restaurant on the 1st floor was outstanding. Hotel is very pretty and nicely maintained. Housekeeping staff (Sonya Martin) well above average. Impeccable service with a smile.
Disliked: The receptionist at check-in did not activate my key cards, necessitating me going down to the lobby again at 9:15 pm after a long day of traveling that included a 2-hr flight delay. Activating my keys was just about her only job upon checking me in, because my reservation was prepaid. She simply had to find my reservation and hand me a set of working key cards, or even one working key card. Went down to the concierge desk. No one was on line, and I stood there for over two minutes while the only concierge on duty looked at his computer, facing me, but did not even bother to look up until he was done. Booked a sports massage due to a migraine headache that came on at 5 am the morning after my arrival. My sports massage turned out to be Swedish at best, including a 15-20 minute head/neck massage that I could have done better on my own. Gave my masseuse feedback on what was not working, to which she responded with absolutely nothing. No comment and no change in what she was doing, leaving me dissatisfied and perplexed. Requested the strongest masseuse on staff. The masseuse I was given was perhaps the weakest I've ever had, at what supposedly is a premier establishment. Also, my masseuse shorted me by 8 mins of a supposed 1 hr massage, which included 10 mins to change into a robe. Neither my masseuse nor the rest of the spa staff offered me a mimosa or champagne after my massage, that other guests were offered and served in the post-service lounge rear lounge right in front of me. The massage nowhere near helped my original issue of a migraine headache and the experience caused me stress and anxiety, making my headache worse. Explained the issues to the spa director. She thanked me, indicating that my masseuse had only been with the Roosevelt spa for two months, and she was glad to have the feedback. I was not charged for the massage and was given a new appointment two days later, an hour prior to leaving for my flight, a satisfactory solution.

4.2

Very Good - 4.2 out of 5

Anonymous Sat, 4 May 2019

Overall fantastic hotel, clean and...

Liked: The beds were great. The foyer decor was amazing. Location very good. The door men were fantastic, very welcoming with friendly faces. Loved the sazerac bar.
Disliked: Couldn?t find my booking on arrival. I also extended my room and the card fob didn?t work with the extension. I asked about this at the reception, and was made to feel like I wasn?t good enough to stay ?oh you?re staying here?

5

Exceptional - 5 out of 5

Joclyn Sun, 28 April 2019

Very laidback and pleasant

Liked: I liked how the staff was very welcoming, they made sure we made it safe traveling and checked in. The room was very clean and hotel was quiet.
Disliked: They didn?t have a refrigerator or microwave so I couldn?t take any food away from the hotel.

Write a Review of The Roosevelt New Orleans A Waldorf Astoria Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
The Roosevelt New Orleans A Waldorf Astoria Hotel 130 Roosevelt Way, New Orleans, LA