Bad

Disliked: Staff are unresponsive. Left an item in the room. Have emailed multiple times and gotten no response at all. Once this hotel gets your money they clearly don?t care about you any more.

It was an unpleasant stay,...

Disliked: We got stuck in the elevator and couldn't get help luckily I was able to push the door open so we could get out. Also couldn't go up the stairwell because our key wouldn't open any doors. Staff didn't seem apologetic or claim responsibility for the elevator getting stuck or stairwell doors that were locked so you couldn't use them even with a key.

Very, very nice, would recommend...

Liked: Friendly staff, prompt service, nice room
Disliked: Room was small, price was not.

Exceptional

Superb

Cool hotel in a nice...

Liked: My wife and I were in town for a concert at the Concord Music Hall. The Robey was in an excellent location that was close to the venue. It was also close to restaurants with vegan options. The hotel was clean and the deco was really neat. It's really a cool old building!

Fabulous

Liked: Great location-great room and view-excellent service and amenities- friendly staff-comfortable
Disliked: The noise from the street and trains!

Exceptional

Liked: Window shades. Dimming lights. View.
Disliked: Bathroom glass should be more frosted.

Great location

Liked: It?s in a great location in the centre of wicker park, the hotel is clean and very modern and hip, we absolutely loved the room and the view, the rooftop bar was absolutely stunning, and we loved the fact the mini bar and snacks were included in the price
Disliked: It was noisy because you are right in the street and the tram goes past every half an hour ish, but they do supply you with ear plugs and a relaxing sounds box