The Riverside House Hotel Guest Reviews
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Write a review
Lisa Thu, 3 July 2025
Pleasant one night stay!
Liked: Good location, good breakfast .
Disliked: Room was a little noisy as it was at the front of the hotel in the car park area. The toilet stopped flushing in the morning!
Elizabeth Thu, 3 July 2025
Good value, very comfortable hotel
Liked: Great location and great room overlooking the garden. Efficient, helpful check in and lovely breakfast.
Disliked: Nothing
Anonymous Mon, 30 June 2025
Comfortable
Disliked: Most rooms never had ac
Clairebos Sun, 29 June 2025
Exceptional
Mary Fri, 27 June 2025
Mildenhall magic
Liked: Everything .... beautiful place
Disliked: Leaving
Loredana Fri, 27 June 2025
Pleasant
Liked: We like the location and the view from the room
Disliked: I booked this hotel for my parents and they were very dissapointed with the manager called Julie attitude towards us as one morning we went to sit on the same table where we sat every day and she came to say "you can't sit there you have to move this table is for afternoon tea and was only 9am in the morning and didn't say "Reserved" sign we already have some food on the table and she didn't even bother to help us moving it to another table her attitude was just disgusting you don't treat your customers like that.I don't know how she can be in a manager position.Maybe her customer service training needs to be renewed and make sure next time she put Reserved sign on the table people can't guess is for "afternoon tea"
Vicarey Mon, 23 June 2025
Superb
Liked: Staff were all really friendly. They went out of their way to help, especially Julie.
Jill Mon, 23 June 2025
Lovely break , staff welcoming...
Liked: Good location offering excellent breakfast and evening meal
Disliked: Nothing
Anonymous Sun, 22 June 2025
Disappointing
Liked: It was local and the exact place of the wake
Disliked: Receptionist was rude
Debra Sat, 21 June 2025
Really good stay minor issue...
Liked: Location Food excellent Staff were brilliant
Disliked: Room 12 had wine stain on carpet and side of bed