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The Riverside House Hotel

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The Riverside House Hotel, 17 Mill Street, Mildenhall -0800 031 8416
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (706 Ratings)
10.4 miles Newmarket Racecourse
v18 mins driving
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
Located on the banks of the River Lark The Riverside House Hotel offers free WiFi free parking and picturesque river views. This charming hotel has retained many of its enchanting period features and blends them with a contemporary charm. The Riverside House Hotel's modern rooms offer a TV ironing supplies and tea and coffee making facilities. All rooms feature a tiled private bathroom. Guests can enjoy dining in the ambient setting of the Riverside Terrace Restaurant. It provides a varied menu with dishes prepared using the finest local produce. There are 2 onsite bars offering a range of local beers wines spirits and coffees. Located close to the A11 the hotel provides good access to the local area including Bury St Edmunds Ely Newmarket and Cambridge. Guests are just a few minutes' walk from the center of historic Mildenhall with a range of shops pubs and restaurants.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Takeout dining services available

The Riverside House Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Lisa Thu, 3 July 2025

Pleasant one night stay!

Liked: Good location, good breakfast .
Disliked: Room was a little noisy as it was at the front of the hotel in the car park area. The toilet stopped flushing in the morning!

4.5

Wonderful - 4.5 out of 5

Elizabeth Thu, 3 July 2025

Good value, very comfortable hotel

Liked: Great location and great room overlooking the garden. Efficient, helpful check in and lovely breakfast.
Disliked: Nothing

2

Disappointing - 2.0 out of 5

Anonymous Mon, 30 June 2025

Comfortable

Disliked: Most rooms never had ac

5

Exceptional - 5.0 out of 5

Clairebos Sun, 29 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Mary Fri, 27 June 2025

Mildenhall magic

Liked: Everything .... beautiful place
Disliked: Leaving

3

Pleasant - 3.0 out of 5

Loredana Fri, 27 June 2025

Pleasant

Liked: We like the location and the view from the room
Disliked: I booked this hotel for my parents and they were very dissapointed with the manager called Julie attitude towards us as one morning we went to sit on the same table where we sat every day and she came to say "you can't sit there you have to move this table is for afternoon tea and was only 9am in the morning and didn't say "Reserved" sign we already have some food on the table and she didn't even bother to help us moving it to another table her attitude was just disgusting you don't treat your customers like that.I don't know how she can be in a manager position.Maybe her customer service training needs to be renewed and make sure next time she put Reserved sign on the table people can't guess is for "afternoon tea"

4.5

Wonderful - 4.5 out of 5

Vicarey Mon, 23 June 2025

Superb

Liked: Staff were all really friendly. They went out of their way to help, especially Julie.

4.5

Wonderful - 4.5 out of 5

Jill Mon, 23 June 2025

Lovely break , staff welcoming...

Liked: Good location offering excellent breakfast and evening meal
Disliked: Nothing

2

Disappointing - 2.0 out of 5

Anonymous Sun, 22 June 2025

Disappointing

Liked: It was local and the exact place of the wake
Disliked: Receptionist was rude

4.5

Wonderful - 4.5 out of 5

Debra Sat, 21 June 2025

Really good stay minor issue...

Liked: Location Food excellent Staff were brilliant
Disliked: Room 12 had wine stain on carpet and side of bed

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The Riverside House Hotel 17 Mill Street, Mildenhall