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The Riverside House Hotel eeef - 0808 281 2653
The Riverside House Hotel, 17 Mill Street, Mildenhall -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (514 Ratings)
0.8 miles from Mildenhall centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Located on the banks of the River Lark The Riverside House Hotel offers free WiFi free parking and picturesque river views. This charming hotel has retained many of its enchanting period features and blends them with a contemporary charm. The Riverside House Hotel's modern rooms offer a TV ironing supplies and tea and coffee making facilities. All rooms feature a tiled private bathroom. Guests can enjoy dining in the ambient setting of the Riverside Terrace Restaurant. It provides a varied menu with dishes prepared using the finest local produce. There are 2 onsite bars offering a range of local beers wines spirits and coffees. Located close to the A11 the hotel provides good access to the local area including Bury St Edmunds Ely Newmarket and Cambridge. Guests are just a few minutes' walk from the center of historic Mildenhall with a range of shops pubs and restaurants.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Takeout dining services available

The Riverside House Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Ros Thu, 28 March 2024

Food and staff superb. Great...

Liked: Great location for visiting Bury St Edmunds, Ely and if you enjoy planes then it’s perfect. Lovely grounds to sit in next to the river though we went in March. Quirky and I like that.
Disliked: Bathroom window needs some attention but nothing major.

4

Very Good - 4.0 out of 5

Andrew Mon, 25 March 2024

Very good

Liked: Location was excellent for me. The staff were all very friendly and the food was acceptable.
Disliked: I wasn't in the main building.

5

Exceptional - 5.0 out of 5

David Sun, 24 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Michael Sat, 23 March 2024

Happy Happy days...........

Liked: Staff...all pleasant and very helpful......If we are in the area again would certainly look forward to staying.The food was excellent...we booked b/b but having arrived early and had lunch decided to eat in house for the 3 nights we stayed.
Disliked: Have sat here for 30 minutes trying (very hard) to think of something and failed miserably ............

4.5

Wonderful - 4.5 out of 5

Emma Tue, 19 March 2024

Lovely staff and surprisingly delicious...

Liked: Very friendly staff. We decided to eat our evening in the hotel very last minute. The restaurant was quiet so we were very surprised to find the food excellent. We ordered haddock and new potatoes. It was absolutely delicious, cooked to perfection and beautifully presented.
Disliked: The self service check in system. Not very user friendly.

5

Exceptional - 5.0 out of 5

David Tue, 19 March 2024

Exceptional

3.5

Good - 3.5 out of 5

Deborah Tue, 12 March 2024

Very good value and lovely...

Liked: The staff were all excellent - kind, thoughtful, friendly, efficient and professional. Food was really great - the breakfast was included in the price of the stay and was exceptional value. The shared areas were lovely.
Disliked: Our room was a little disappointing, it felt unfinished, the furniture looked sparse in such a large room. The room was in the courtyard not the main hotel and therefore our door was an external one, however it was poorly fitted and you could see daylight around the door. When we woke in the morning there were a number of ants on the dressing table - we reported this to the member of staff on reception when we checked out.

4.5

Wonderful - 4.5 out of 5

Bernie Sun, 10 March 2024

Staff all very friendly and...

Liked: Lots of character would be even better with a visit in the summer
Disliked: No negatives

4

Very Good - 4.0 out of 5

Raouf Sun, 10 March 2024

This is my third stay...

Liked: It was made to order, you have to be British to get along well.I would have preferred a buffet.
Disliked: Le menu au restaurant pourrait être plus varié et moins british.

5

Exceptional - 5.0 out of 5

Emily Sat, 9 March 2024

Exceptional

Liked: What was meant to be a day trip up and back from Cornwall for a meeting turned into me, sat in a car park, searching hotels at 8 pm on a Friday because Murphy's Law laughed at my hubris. I booked and drove directly there, arriving about 10 minutes after booking. Despite my late, unexpected arrival during the middle of dinner service, they met me with smiles, kindness, and patience. They sorted my check-in and sorted my bad day with a much-needed glass of wine.The room itself was perfect for my needs, but it would have suited for a longer stay, too. I had the family room (my young daughter was with me), air we both found the beds to be super comfortable and a much needed respite from my poor planning.I actually suffer from OCD, so normally, I keep that in mind when I discuss cleanliness. However, I can say that I was relieved to find that it was spotless, smelled fresh and inviting, and I was happy that I could walk around on the floor without slippers (you don't know me, but those who do would be surprised by this). The linens were crisp and fresh, the pillows were so comfortable, the coffee service was stocked and such a blessing this morning. I didn't make it to breakfast, unfortunately, but judging from the rest of my stay, I'm sure it would have been fantastic.Parking was abundant. I couldn't hear any other patrons, which meant I slept a little better than I meant to (hence the missed breakfast). All around, it was just a fantastic stay.I can't thank the staff enough for saving me from myself, and I highly recommend them. I will definitely be staying again next time I'm up...but I'll prebook this time, and maybe even bring a change of clothes or toiletries. 😂
Disliked: My stay was too short! I wish I would have stayed longer! :)

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The Riverside House Hotel 17 Mill Street, Mildenhall