The Riverside House Hotel Guest Reviews
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|0.8 miles from Mildenhall centre|
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Lorraine Tue, 3 November 2020
It had everything we wanted.
Liked: Breakfast was really good,
Disliked: A lot of noise from the going by outside
Lee Sun, 1 November 2020
Anonymous Thu, 29 October 2020
Kerry Wed, 28 October 2020
Anonymous Fri, 16 October 2020
Liked: Staff were very friendly and helpful. Good Covid procedures
Disliked: Fan in bathroom was very noisy and stayed on for around 25 minutes.
Valerie Wed, 14 October 2020
Liked: Friendly staff. Lovely location. Clean rooms . Our breakfast waitress was so friendly and the receptionists very helpfull
Disliked: The woodwork needs a lick of paint and the windows desperately needed cleaning . Cobwebs everywhere outside. The windows only open upon request due to health and safety incase people jump! . I do feel that the waitress staff should wear some sort of uniform and not shorts T-shirt?s and flip flops. Bar was not fully stocked they said due to covid. Beautiful garden area but couldn?t eat out side as so many midges and gnats shame they couldn?t put some citronella candles out. Some customers went out and brought their own!
Timothy Mon, 12 October 2020
Friendly hotel in super setting
Liked: Location. On site Parking.Friendly staff. Nice bar with decent beers & good restaurant.
Disliked: Standard room rate feels a tad overpriced. No other negatives.
Timothy Thu, 8 October 2020
Disliked: Been in the hospitality for many years and completely understand covid rules...but not even a bottle of water in room
Clive Mon, 5 October 2020
Very pleasant and friendly staff
Liked: Very spacious and comfortable room, with hotel set in pleasant surroundings. Amazing breakfast menu. Altogether a very good stay.
Disliked: I didnt need it but if I had done I would not have been able to get to the safe on the floor
Sandra Sat, 3 October 2020
Liked: Was convenient for what we wanted. Food was ok. Breakfast was ok. There were no vegetarian options.
Disliked: Was a bit tired. The first hand sanitizer we came across on entering hotel was empty!