Exceptional

Liked: Great room
Disliked: .

Very disappointing .

Liked: We didn't stay for breakfast.The beds were clean and comfy.
Disliked: The light in the bathroom didn't always work,the extractor fan also in the bathroom did not work.The bathroom especially the toilet position was very cramped.It was very noisy not only with guests leaving the bar but also the noise from a bar close by,the usual booming from music.Also expected to find a restaurant where we could have an evening meal but booked a fantastic Italian so all was not lost .Unfortunately the second room booked for our daughter and her husband was not clean.They used a whole packet of wet wipes to clean the room.We chose not to stay for the second night.a costly mistake .Also no masks being worn made us feel vulnerable. We often visit Monmouth town and shops so were dissapointed.Only met one member of staff .

night away

Liked: brilliant hotel easy to find, very friendly staff great stay
Disliked: nothing

Passable

Liked: Breakfast was lovely

Pleasant

Good

Liked: Breakfast was fine, coffee poor, location very good.
Disliked: Beds not great.

Very good

Exceptional

Liked: Clean easy to get to car parking easy access to town

Rocky start and end but...

Liked: Once the check in issue was sorted the staff were great, friendly, good location, nice bar.
Disliked: Had to wait half an hour to check in as they had already gave my room to another guest with a similar name. Also had to leave at 5 in the morning and all the doors were locked with nobody around to let me out, ended up opening a fire door.