The Ritz-Carlton Philadelphia Guest Reviews
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|0.5 miles from Philadelphia centre|
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Michael, visiting Wells Fargo Center Philadelphia Thu, 18 July 2013
Wonderful and personal treatment by the staff.
Liked: Superb and friendly service.
Fieur Mon, 11 February 2019
Sucks the worst I have...
Liked: I was over charged almost 2000$ then had to wait a whole week for my money back .after he found out that he over charged my card.on top of it the food was horrible there was lots of loud noises just really not worth your money.
Jeremy Tue, 5 February 2019
Beautiful hotel in Philly
Liked: Stunning hotel, very well located, great service and the staff couldn?t have been more helpful. Would highly recommend.
Disliked: Be nice if the gym was a little bigger with sauna but had some nice equipment all the same.
Eugenia Sun, 27 January 2019
Relaxing and wonderful.
Liked: The staff, and the hotel is beautiful
Kathleen Thu, 17 January 2019
Husband's 50th Birthday, wish has...
Disliked: bathroom dirty, drip marks on walls by toilet, toiletries found not sealed, ceiling of bathroom looked like there was a leak/fixed but bad repair job, dry wall tape bulging and uneven (looked like a second class hotel bathroom). Requested (3 times) to have surprise champagne awaiting in room with check in - not there and checked in a bit late - delivered after we arrived... Bar area awkward/loud. Not at all what I have experienced at the Ritz in other locations.
Samuel Sun, 13 January 2019
Karen Thu, 10 January 2019
Liked: Lunch was delicious
Disliked: I believe I was given a downgraded room despite being promised a room with a view of city hall and two double beds. Instead I was given a superior room with a sliver of the top of the city hall's roof. Also, I was staying with my two sisters and we used up our soap and shampoo and despite calling housekeeping well prior to discharge time of 11 am, did not have the amenities delivered until 10:50 am. Very disappointing!
Carmen Wed, 9 January 2019
Liked: location and view
Disliked: the restaurant. Poor quality food.
Linda Sun, 6 January 2019
Beth Thu, 3 January 2019
Overall it was very nice...
Disliked: The spa could be updated.
Amit Wed, 2 January 2019