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The Ritz-carlton Philadelphia eeeee
The Ritz-carlton Philadelphia, 10 Avenue Of The Arts, Philadelphia, PA| Area: Center City East - Convention Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.4
HOTEL RATING:
EXCELLENT
4.4 out of 5 (180 Ratings)
0.5 miles from Philadelphia centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
For our guests a convenient location decadent spa 24-hour room service and historic charm are highlights of The Ritz-Carlton Philadelphia. The hotel has 300 rooms spanning 30 floors. All accommodations offer flat-panel TVs city views and marble showers. Wi-Fi is available for an additional fee. Perks like 24-hour room service twice daily housekeeping a complimentary shoe shine and turndown service bring an added sense of luxury. The Club Level rooms are located on 30th floor with sweeping views of the city. They offer continuous culinary offerings throughout the day including breakfast light snacks hors d' oeuvres alcoholic beverages and sweets. It is the ideal place to conduct business or simply unwind. The Ritz-Carlton Philadelphia has a domed marble lobby that makes for a grand entrance to this historic building which has a swank bistro and lounge offering tasting menus to please guests' palates. A state-of-the-art fitness center and full service spa and salon are available to ensure relaxation. For those who drove to town valet parking is available for an additional fee. Pets are also welcome for an additional fee. Across the street from City Hall the Ritz-Carlton Philadelphia is in the heart of the City of Brotherly Love. Walk five blocks to the restaurants in Rittenhouse Square and the gourmet snacks at Reading Terminal Market or six blocks to the convention center. Head nine blocks east to take in the Liberty Bell and Independence Hall. The hotel is less than a mile from Franklin Square and the Franklin Institute. The nearest SEPTA subway station is across the street. Amtrak's 30th Street Station is one mile east of the property and Philadelphia International Airport is nine miles north.

Check-in time:15:00 Check-out time:12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Room Service
` Sauna
` Air Conditioning
` Babysitting/Child Services
` Bar
` Continental Breakfast
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Spa
` Dry cleaning
` Internet services
` Shoeshine
` ATM/cash machine on site
` Ticket service
` WiFi
` Breakfast buffet
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` Accessible facilities
` AM/FM radio
` Cable/Satellite TV
` Check cashing policy
` Cocktail lounge
` Cocktail lounge with entertainment
` Cocktail lounge with light fare
` Complimentary in-room coffee or tea
` Direct dial telephone
` ESPN available
` Food and beverage outlets
` Free toll free calls
` Front desk
` Full american breakfast
` HBO available
` Hot breakfast
` Ice machine
` Individual Efolio available
` Interior corridors
` Iron
` Local calls
` Non-smoking Rooms
` Pay per view movies on TV
` Premium movie channels
` Remote control television
` Safe
` Security
` Turkish Bath/Steam Bath
` Turndown service
` TV
` VCR player available at front desk
` Voice mail
` Wakeup service
` Wedding services
` Iron Board
The Ritz-carlton Philadelphia 10 Avenue Of The Arts, Philadelphia, PA

The Ritz-carlton Philadelphia Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Michael, visiting Wells Fargo Center Philadelphia Thu, 18 July 2013

Wonderful and personal treatment by the staff.

Liked: Superb and friendly service.

4.5

Wonderful - 4.5 out of 5

Richard Fri, 22 June 2018

Liked: Beautiful lobby. You can just see the history when you walk in
Disliked: We felt judged when we first walked in like we did not belong there by hotel staff

5

Exceptional - 5.0 out of 5

Mark Wed, 13 June 2018

Exceptional

4

Good - 3.95 out of 5

Traveler64 Sun, 10 June 2018

Great location, but average staff

Liked: Location
Disliked: Slow elevators, staff were average ( gets the job done) but certainly not exceptional-expect more at Ritz but disappointing. Very expensive valet parking (~$55 including taxes/ night).

3.8

Good - 3.75 out of 5

Paul Thu, 7 June 2018

Good

4.6

Wonderful - 4.6 out of 5

Robert Fri, 1 June 2018

Awesome comfort in the room...

Liked: The bed and shower are AMAZING! The staff super friendly! Especially Mary at the front desk and Hakeem who grabbed me two ice cold bottles of water after my run. Thank you
Disliked: The "a la carte" feeling of internet and having to pay $5 for a cup of coffee to go because it was 9:30 am. "Free" coffee goes away at 9:00 am. Suggestion? Serve HOT coffee all day long and don't charge "extra" fro WiFi when the room is close to $450 a night

4.8

Exceptional - 4.8 out of 5

Cemal Thu, 31 May 2018

Exceptional

4.6

Wonderful - 4.6 out of 5

Anonymous Thu, 31 May 2018

Superb

5

Exceptional - 5.0 out of 5

Lynne Tue, 15 May 2018

Wanted to stay longer was...

Liked: Everything - Great Bar :)

3.2

Pleasant - 3.15 out of 5

Harry Mon, 14 May 2018

DISAPPOINTING

Disliked: Problems experienced at Ritz Carlton Philadelphia 1. Requested room with double beds?given room with king. Took two days to correct. 2. Requested ice?took over one hour and two additional calls to get. 3. Second day-- room not cleaned when we returned in afternoon. Finally cleaned at 5PM after call. 4. When request for room with double beds finally accomplished on third day, suitcases not moved to new room in spite of request to do so. 5. When suitcase transfer again requested, took over half hour to be accomplished. 6. Phone in new room not working. 7. Coffee-maker in new room not working. 8. Housekeeping came to room?unable to fix either. Said coffee would be sent up. 9. Promised coffee never arrived. 10. At check-out, I requested to speak to the manager?was told she was on phone and to wait. After 15 minutes I had to leave and was told the manager had left the office, but would email or phone me that day. 11. Manager has not contacted me since I left. SUMMARY: Very unsatisfactory Ritz Carlton experience On a more positive note, the Concierges, especially James and Mark, were outstanding and very helpful.

3.8

Good - 3.75 out of 5

Eric Thu, 10 May 2018

Good

Disliked: I was told that because I booked through booking that king rooms were fully committed to direct Ritz booking customers. Not what I expected.

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