The Ritz-Carlton Philadelphia Guest Reviews
Write a review
|0.5 miles from Philadelphia centre|
Write a review
Michael, visiting Wells Fargo Center Philadelphia Thu, 18 July 2013
Wonderful and personal treatment by the staff.
Liked: Superb and friendly service.
Chauncey Tue, 20 November 2018
Liked: My wife loved the bed because she is very sensitive to mattress . I liked the tube because was able to get my legs down in the water. We both loved the shower.
Disliked: Was not enough body lotion for us both.
Peter Tue, 20 November 2018
Guillaume-henry Sat, 27 October 2018
Anthony Sat, 20 October 2018
An excellent hotel with a...
Sohail Wed, 10 October 2018
Ken Mon, 8 October 2018
Our stay was amazing, a...
Liked: The hotel was spectacular and nostalgic as we loved the history behind the hotel as well has how beautiful it looked, but best of all, the staff, the service, and the entire atmosphere was so very friendly and helpful. We got a look at "the vault" and heard the story behind it, and we were shown and got to walk the "staircase" down to see the Grand ballroom! I could gush more on how wonderful the staff are -- from reception to the concierge to the cleaning to the dining -- they all made our stay so comfortable, safe, and fun!
Disliked: We did find the area under the oculus, where, I think, the bar was located, very noisy and very hard to have a decent conversation without having to really raise your voice, but thankfully, lots of other areas were available to visit and have time to ourselves and of course, see more of the city center of Philadelphia!
Jae Mon, 8 October 2018
Lorraine Tue, 2 October 2018
Liked: Large room, extremely comfortable and friendly helpful reception staff
Disliked: Only hotel I have stayed at in USA that charges for internet.We had an old , knocked about bar fridge in the corner of our room that was not plugged in, and really did not fit in with the Ritz standard of decor. It had water inside and had not been cleaned. I asked twice on our stay for it to be cleaned, was assured by reception staff that they would inform hospitality to come up straight away - we never saw them and left the following morning with an unclean fridge in our room
Mohamed Tue, 2 October 2018
Jeremy Tue, 25 September 2018
Great stay great hotel.
Liked: Nice hotel. Rooms are pretty but you?re paying for the name and the customer service. Everyone was very friendly and always willing to help. Anything you need, they will get you.
Disliked: Everything was great except if you didn?t book directly through the ritz Carlton, the WiFi wasn?t free. It?s was 9.95 or something a day. That was disappointing