The Ritz-Carlton Naples Guest Reviews
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7.9 miles from Naples centre |
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Donald Tue, 16 April 2024
Extraordinary!
Liked: Everything! It’s the Ritz!
Disliked: Nothing
Juan Fri, 12 April 2024
Impecable luxury with the friendliest...
Liked: Staff
Susan Sat, 23 March 2024
too expensive
Daniela Thu, 7 March 2024
Value for money not quite...
Liked: The staff was friendly
Disliked: The room smelled like paint …. It seemed new works happened and it had a strong smell of paint all night.
Palazzolo Tue, 27 February 2024
Just OK
Disliked: There was no one in line ahead of me and it took 25 minutes to check in. I had requested an early check-in. I was told that particular room wasn't ready but he found a larger room and was happy to give it to us. Then after 10 minutes, he said there would be an additional charge I replied no thank you because I was already paying $1500 a night. He then goes back to tapping on his keyboard for another 10 minutes and says he found me something and the extra price will be on him. And then I checked into the exact room I had booked and paid for in the first place.
Michael Mon, 19 February 2024
Very good
Natalie Thu, 18 January 2024
Lovely
Liked: Beautiful beach front
Disliked: They forgot to charge our Tesla , as we requested we when arrived. We had asked them to charge the car when we arrived, but we didn’t notice until we left the next afternoon, it hadn’t been plugged in.
Francesca Fri, 12 January 2024
Was ok
Liked: Was way over priced for what it was
Disliked: Too far from everything
Dom Thu, 11 January 2024
Even beautiful hotels are not...
Liked: Visually stunning
Disliked: Tried many (many) times to reach both front desk and concierge to fix a minor problem in the room. Was literally unable to reach anyone them for almost 20 min. When I finally did reach the front desk and the problem remained unsolved, I tried reached the relevant department and found no one had been called.
Charles Thu, 4 January 2024
Very good