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The Ritz-Carlton Naples eeeee - (855) 271-6236
The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, FL -(855) 271-6236
Area: North Naples - Park Shore
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BOOK ONLINE OR CALL - (855) 271-6236
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (102 Ratings)
8.7 miles from Naples centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located on the Gulf of Mexico Ritz Carlton Naples features 2 outdoor pools a spa and a sauna. Free WiFi is availalbe at the property. Rooms at The Ritz-Carlton Naples feature a mini-bar a flat-screen TV an iPod docking station a DVD player a seating area a desk and a safety deposit box. The hotel features seven restaurants and a bar. There is an on-site barber/beauty shop florist and car rental. Guests have access to a business center and meeting rooms. Naples Ritz Carlton offers a tennis court a game room and a fitness center. Ritz Carlton is 6 miles from Sun-N-Fun Lagoon Water Park and Coastland Mall and 7 miles from Caribbean Gardens and Naples Zoo. The property is 10 miles away from Naples Airport.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Water sports
` Children's playground
` Nightclub/DJ
` Fishing
` Table tennis
` Canoeing
` Beachfront
` Wheelchair accessible
` indoor pool
` kids club
` outdoor pool
` Poolside bar
` alarm clock
` kitchenware
` 24-hour security
` Boating
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Massage services
` Private Beach
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Dutch
` French
` German
` Italian
` Portuguese
` Russian
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` yoga room
` Shops on site
` Electric vehicle charging station
` Light therapy
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` Assistive listening devices provided for meetings available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Spa services
` Spa/sauna
` Tennis court & equipment
` Tour services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Accessible bathtub available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

The Ritz-Carlton Naples Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

5

Exceptional - 5 out of 5

Cesar Tue, 26 September 2023

Exceptional

4

Very Good - 4 out of 5

Eric Mon, 7 August 2023

Very good

4.5

Wonderful - 4.5 out of 5

Julio Mon, 24 July 2023

Beautiful facility, average service

Liked: The property re-opened two weeks back and is a beautiful setting. It is a beautiful property and the staff was very nice.
Disliked: I paid full retail for a suite and was never told that two restaurants and the spa would not re-open until September. This is why I rated this so poor on value This is unacceptable for a Ritz. This is the most I have paid for a three night stay and got half of the amenities!!! Also, the front desk would never answer the phone when called. Another unacceptable characteristic for a Ritz.

4.5

Wonderful - 4.5 out of 5

Julio Mon, 24 July 2023

Beautiful facility, average service

Liked: The property re-opened two weeks back and is a beautiful setting. It is a beautiful property and the staff was very nice.
Disliked: I paid full retail for a suite and was never told that two restaurants and the spa would not re-open until September. This is why I rated this so poor on value This is unacceptable for a Ritz. This is the most I have paid for a three night stay and got half of the amenities!!! Also, the front desk would never answer the phone when called. Another unacceptable characteristic for a Ritz.

5

Exceptional - 5 out of 5

Kelly Wed, 19 July 2023

Perfect

5

Exceptional - 5 out of 5

Kelly Wed, 19 July 2023

Exceptional

3

Pleasant - 3 out of 5

Roland Tue, 18 July 2023

To expensive for a hotel under remodel

Liked: Room, Pool
Disliked: two restaurants only, poor menu choice

3

Pleasant - 3 out of 5

Roland Tue, 18 July 2023

To expensive for a hotel...

Liked: Room, Pool
Disliked: two restaurants only, poor menu choice

4.5

Wonderful - 4.5 out of 5

Rost Sat, 15 July 2023

Excellent Resort: Friendly Staff, Comfortable Rooms; Online Communication Needs Improvement

Liked: The Ritz's staff deserve commendation for their exceptional friendliness and professionalism. From the bartenders to the food service staff, everyone demonstrated a dedication to outstanding customer service. Despite some areas of the resort being under renovation, the operational bars and restaurants did not disappoint, providing excellent food in an inviting ambiance. Despite minor inconveniences, our stay was generally enjoyable, with the resort's physical service quality proving commendable. It was clear that the staff were making the best of the transition period after the hurricane, which contributed positively to our experience. The Ritz, with its reputation for excellence, delivered a largely satisfying stay, and its physical services lived up to our high expectations.
Disliked: There were a few technical issues, such as inoperative room phones and malfunctioning televisions, which were somewhat disruptive. Our final night was marred by an unfortunate room service experience, where the food arrived after an excessive delay and was of poor quality, particularly the undercooked flatbread. The most significant shortcoming, however, was the Ritz's subpar online communication. Despite several attempts to contact them through different digital platforms, including Booking.com, a provided email, and the Marriott Bonvoy app, all went unanswered. This necessitated resorting to a phone call to address queries, a surprisingly antiquated approach for a prestigious corporation like Marriott in the digital age. The lack of responsiveness could have been cause for cancellation and points to a need for significant improvement in their digital communication strategy.

4.5

Wonderful - 4.5 out of 5

Rost Sat, 15 July 2023

Excellent Resort: Friendly Staff, Comfortable...

Liked: The Ritz's staff deserve commendation for their exceptional friendliness and professionalism. From the bartenders to the food service staff, everyone demonstrated a dedication to outstanding customer service. Despite some areas of the resort being under renovation, the operational bars and restaurants did not disappoint, providing excellent food in an inviting ambiance.Despite minor inconveniences, our stay was generally enjoyable, with the resort's physical service quality proving commendable. It was clear that the staff were making the best of the transition period after the hurricane, which contributed positively to our experience.The Ritz, with its reputation for excellence, delivered a largely satisfying stay, and its physical services lived up to our high expectations.
Disliked: There were a few technical issues, such as inoperative room phones and malfunctioning televisions, which were somewhat disruptive. Our final night was marred by an unfortunate room service experience, where the food arrived after an excessive delay and was of poor quality, particularly the undercooked flatbread.The most significant shortcoming, however, was the Ritz's subpar online communication. Despite several attempts to contact them through different digital platforms, including Booking.com, a provided email, and the Marriott Bonvoy app, all went unanswered. This necessitated resorting to a phone call to address queries, a surprisingly antiquated approach for a prestigious corporation like Marriott in the digital age.The lack of responsiveness could have been cause for cancellation and points to a need for significant improvement in their digital communication strategy.

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The Ritz-Carlton Naples 280 Vanderbilt Beach Road, Naples, FL