meh.

Disliked: Place feels dated and old. Only one restaurant that is very expensive. Location does not really feel safe. Staff is very nice but its way overpriced for what it is.

Exceptional

The staff were very kind...

Liked: Spacious rooms, comfortable and clean.
Disliked: The restaurant is dark. The flowers in the lobby should be more outstanding, more important and cause a better impact. My room in the day could have had more natural light, though I suppose it?s the location.

Exceptional

not the usual ritz experience

Liked: most of the staff was really nice. but they were all inexperienced teenagers.
Disliked: for almost 900 a night ? you expect a suite to feel like a suite. not have peeling paint, a rock hard bed, dust, nothing in the mini fridge, no kitchenette whatsoever ? asked for a nice view and was given a view of the dirty top of a building ?/ the hotel was nice enough but NOT FOR THE PRICE oh my lord. it was more like a low grade marriot?if you?re used to the ritz hotels this one is not up to par and soooo overpriced. i?m extremely disappointed. my boyfriend had to walk to get his car because the valet couldn?t figure out how to unlock his car ? room service ends at 10? the ?suite? was barely anything ? NEVER AGAIN

Exceptional

Liked: The staff was the friendliest and most professional we've ever had.

We loved our stay at...

Liked: The staff was so kind and caring?Elway?s was so beautiful and delicious, we loved having access to valet parking for our vehicle
Disliked: It was a phenomenal experience! We found it perfect

Liked the hotel, liked the...

Liked: Nice comfortable room, nice bathroom. Cleaning services are now request only rather than normal fare.
Disliked: Still claiming to be impacted by Covid in terms of cars available, no taxis, was very surprised by the number of homeless people all over Denver but particularly near the Ritz Carlton.

Superb