Liked: Staff was very professional, accomodating and friendly.
Disliked: Room was smaller than we anticipated.

Everyone was super nice.

Liked: Loved it.

Everything was great from the...

Beautiful hotel but did not...

Liked: Breakfast was very good. Excellent extremely helpful security staff!
Disliked: The check in staff forgot to tell me that my stay included breakfast so I missed the first breakfast. Upon checking out they mentioned it so I went to have breakfast and they told me they just closed. I requested to see the manager and was ultimately served.

Exceptional

ok but Disappointed overall- especially...

Disliked: very poor area of town- didn’t feel comfortable walking anywhere due to homeless population. Hotel needs update- felt old and not new and fresh. Rooms smelled musty and wasn’t anything special or that I would consider level of luxury I would hope for Ritz Carlton

I enjoyed my first time...

Liked: The breakfast was great. I think the hotel is also in a great location.

Excellent services...I will definitely stay...

Liked: Excellent service from all of the staff (valet, check-in agents and hospitality, etc.).

Exceptional

Liked: Staff exceptional

Overall good

Disliked: The fridge was broke . I understand it’s not meant o keep perishables but it was hot. Light would flicker on and off and nothing in it was even chilled. Called the front desk they said they would have someone come and no one ever did.

Superb