Liked: Staff was very professional, accomodating and friendly.
Disliked: Room was smaller than we anticipated.

Everyone was super nice.

Liked: Loved it.

Never say No to a...

Liked: It was quite and clean Staff was very nice.
Disliked: We arrived late from the airport traveling from California. There was nothing offered to eat. It would have been nice to have a sandwich or a cheese and meat platter. I was not going to wander the streets of Atlanta at 1:30 am for a meal. Especially for a female. I do not Door dash or uber.I was Concierge for Park Hyatt. I would do anything to make a guest happy.

Exceptional

Great service, a lot of...

Liked: It was a beautiful hotel.
Disliked: only valet parking an option.

Exceptional

I f eel as though...

Liked: The club lounge was nice and met our needs. The hotel location and lobby was great, and the staff was incredible. All were very polite.
Disliked: I?m not sure we?d stay here again due to what we paid for our room versus the value received. We paid nearly $1000/night and maybe I had unrealistic expectations of what we should get for that price, but the fridge did not appear stocked and the snacks on the TV stand were opened when we arrived. The bathroom door was a pain to shut, and I just feel as if we?ve had much better experiences at less expensive hotels.

Pleasant

Good

Very good

Liked: the staff was nice and helpful.
Disliked: I thought the view would be better than it was.

Better places to stay in...

Liked: The location was great. Close to shops and restaurants but a bit unnerving at night.
Disliked: For a Ritz-Carlton, this is a bit of a disappointment.