The Ritz-Carlton Toronto Guest Reviews
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Sarah Mon, 30 June 2025
A luxurious stay in a...
Liked: The hotel is very luxurious. It was quiet and very clean, and the bed was extremely comfortable. The entire hotel smells wonderful, like a spa. The pool was very nice, too. Every staff person we engaged with was incredibly polite, eager to help, and friendly.
Disliked: I wish the toilet room in the bathroom had a vent in it. It would also be nice to be able to switch back and forth from the overhead shower head to the handheld shower head, but once you switch it cannot be switched back without turning off the shower.
Glenn Thu, 26 June 2025
Elite Membership not so Elite...
Liked: location, staff interaction, comfort of rooms, restaurant, room service all excellent
Disliked: I strongly object to Ritz policy concerning Marriott Elite members. No access to guest lounge unless you pay $350 for 1 person.
Panagiotis Tue, 17 June 2025
Very relaxing comfortable stay
Liked: Beautiful property. Loved the restaurants and cafe in the hotel as well. My room looked beautiful. Very clean and relaxing and the view from the 15th floor was really nice.Hotel staff were very helpful as well.
Disliked: The property was great but the area it’s located in financial district is a ghost town on the weekend. Good thing there are restaurants and bars two to three blocks away
Abeed Sun, 15 June 2025
Very good
Liked: I liked the room and hotel overall
Disliked: Service was poor, very slow, room service and bell man
Milad Sun, 15 June 2025
Disappointing
Mahesh Fri, 13 June 2025
Very good
Anonymous Sun, 8 June 2025
Incredibly stuff!
Liked: Great location. Excellent staff (we love Olga in the Club Lounge!). In the evening, you can sample delicious maple candies.
Disliked: The traffic, my god, the traffic! But that’s Toronto.
Katrina Tue, 3 June 2025
Excellent hotel
Liked: The bedroom was huge and lovely comfortable bed
Disliked: It was very busy with corporate events in the bar ever afternoon/
Ali Mon, 2 June 2025
Good
Hugh Fri, 30 May 2025
Exceptional