Name: The Ritz-Carlton Portland
Address: 900 Sw Washington Street, Portland, OR
Telephone: (888) 323-5826
Rating: 4.5

Exceptional

Very good

Best hotel in Portland, but...

Liked: The staff, everyone was thoughtful, professional and welcoming. The rooms are ok in size considering the other Ritz-Carltons globally. The gym and pool are absolutely breathtaking. The view on the high floors facing Mt Hood is incredible.The beddings are extremely comfortable.
Disliked: Parking was very expensive, but again, the staff is just great. I'm also disappointed that the shower doesn't have a rainfall shower head, and the water pressure didn't "blow me away". Not awful, but come on, this is a white-marble Ritz-Carlton bathroom!Turndown service was a bottle of water and 2 small pieces of chocolate. Lol, better than nothing.

Exceptional

Superb, with a few things...

Liked: •The room was spacious, with a huge bathroom and elegant modern design throughout the building.•The staff were impeccably trained and professional — a real highlight of our stay.•I greatly appreciated the early check-in, which I had requested in advance and was honored without any issue.•There was also a thoughtful surprise in the room for my wife and daughter, which I had asked for — again, a big plus that my request was fulfilled.•We didn’t bring our own toothbrushes, and the hotel promptly provided them upon request.•Speaking of amenities: the quality of toiletries, toothbrushes, and other room supplies was exceptional — easily the best I’ve encountered in any U.S. hotel.
Disliked: These aren’t dealbreakers, but at this price point and brand level, they stood out more than they would elsewhere.•No breakfast included. I understand this is often the norm in high-end hotels, but it still felt like a downside when many cheaper properties offer great breakfasts as part of the stay.•Strangely, there weren’t enough towels in the room initially — we had to request more. They were delivered quickly, but it felt odd in a hotel of this level.•Despite specifically booking a room with a mountain view (both via Booking.com and through direct request), we were given a city view instead. That was disappointing.•Lastly, I was surprised there was no sauna available — a feature I had expected at a property like this.Each of these minor issues wouldn’t matter much on their own, but together they did reduce the experience slightly. Still, it was a superb stay overall — and very close to a perfect 10.