The Ritz-Carlton Portland

Superb, with a few things...

Liked: •The room was spacious, with a huge bathroom and elegant modern design throughout the building.•The staff were impeccably trained and professional — a real highlight of our stay.•I greatly appreciated the early check-in, which I had requested in advance and was honored without any issue.•There was also a thoughtful surprise in the room for my wife and daughter, which I had asked for — again, a big plus that my request was fulfilled.•We didn’t bring our own toothbrushes, and the hotel promptly provided them upon request.•Speaking of amenities: the quality of toiletries, toothbrushes, and other room supplies was exceptional — easily the best I’ve encountered in any U.S. hotel.
Disliked: These aren’t dealbreakers, but at this price point and brand level, they stood out more than they would elsewhere.•No breakfast included. I understand this is often the norm in high-end hotels, but it still felt like a downside when many cheaper properties offer great breakfasts as part of the stay.•Strangely, there weren’t enough towels in the room initially — we had to request more. They were delivered quickly, but it felt odd in a hotel of this level.•Despite specifically booking a room with a mountain view (both via Booking.com and through direct request), we were given a city view instead. That was disappointing.•Lastly, I was surprised there was no sauna available — a feature I had expected at a property like this.Each of these minor issues wouldn’t matter much on their own, but together they did reduce the experience slightly. Still, it was a superb stay overall — and very close to a perfect 10.

Exceptional

Liked: Location

Exceptional

Exceptional

Liked: Perfect

Exceptional

Good

Disliked: Booked a room with Club Lounge access but was told at the location that it wasn't included in my stay.

Very good

I loved my stay. Beds...

Liked: I love the swimming pool how it views Mt.Hood, staff makes sure you have everything you need. breakfast was amazing. Enjoyed the bar down stairs for night caps. I will definitely be returning !
Disliked: Sort of had to figure out that you need your room key on you at all times to open all doors and use elevators but I understand that it is for safety reasons.

PERFECT