Name: The Ritz-Carlton Melbourne
Address: 650 Lonsdale Street, Melbourne
Telephone: +61-1800-870-234
Rating: 4.75

The Ritz-Carlton Melbourne Guest Reviews

Overall Average Score:

Wonderful (4.65 out of 5)

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Exceptional

Loved how smooth the transitions...

Liked: The experience didn’t realise that’s what we were paying for, loved it!
Disliked: More than one milk in room for coffees but still good

Superb

Perfect in every way

Liked: Everything was amazing… facilities, staff, views. Wonderful place
Disliked: Nothing

It was great and my...

Liked: Everything was fully as expected and the views were amazing. The water in the pool could have been a bit warmer, given the time of the year.
Disliked: Too little communication about the nightly bond fee of $200 - the suite was expensive and the additional expense was an unwelcome surprise. More communication about this during the booking phase would be recommended

Very good

Liked: dinner

Exceptional

Excellent location lovely staff wonderful...

Liked: Amazing views from the 80th floor reception area and the rooms. Ours was on floor 75. There was also a fantastic spa pool and gym. Staff were friendly courteous and went out of their way to help.
Disliked: Som quibbles:Room service menu was lacklustre and the food was not great. Both for dinner and for breakfast in the room. Pool needed controls on use by children. Eg not before 9.30am. Children used the pool at any time of day and this was not helpful for serious swimmers wanting a morning exercise. The lockers in the changing rooms did not really work. Many were reserved for the spa and others just didn’t work properly. This is absolutely not good enough.