The Ritz-Carlton Cleveland Guest Reviews
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J Dugger, Nashville, visiting Jacobs Pavilion at Nautica
Hotel was convenient; located in good part of city; helpful staff; room and bathroom decor was very nice.
Liked: Lobby comfortable; Muse Restaurant great; Hallway offset design provided sound deadening.
Disliked: Bed depressions; shower water temperature eratic.
Ashley Tue, 26 August 2025
Facility was beautiful. Club lounge...
Liked: It was very clean and updated since the last time we were there.
Disliked: We had a situation, and I politely emailed the manager and I have yet to receive a response.
Jordan Thu, 7 August 2025
Bad
Liked: Nothing
Disliked: Dishonest pricing, false advertising
Joanna Sat, 12 July 2025
Good
Helen Sat, 28 June 2025
Good
Disliked: First room had a strong smell of mold and chemicals.
Alex Fri, 30 May 2025
Exceptional
Stefan Wed, 9 April 2025
Relaxed, felt welcome and well...
Liked: Very nice relaxing ambiance. Just what I want
Deborah Mon, 31 March 2025
All needs meet
Liked: The location to Rocket Arena the food was amazing staff very friendly valet parking
Disliked: Nothing
Eugene Mon, 24 March 2025
Exceptional
Brent Thu, 27 February 2025
Exceptional
Jamie Mon, 20 January 2025
Exceptional