Name: The Resort at Schlitterbahn
Address: 305 West Austin Street, New Braunfels, TX
Telephone: (888) 428-0221
Rating: 4.25

Very nice and we enjoyed...

Liked: Clean and you could park close to the room
Disliked: Some noise from remodeling.

Wonderful stay, will do it...

Liked: Loved that we got upgraded for free. Loved how clean the room was.
Disliked: Mattress was a little hard

Very enjoyable and relaxing stay!

Liked: The front desk employee was very friendly and gave us an upgraded room with King sized beds. The room was very clean and beds and pillows were comfortable! We really liked the larger than nothing refrigerator and coffee pot! It was an extra blessing that the laundry room near the pool area did not charge when we wanted to dry our towels and wet clothing. It was quiet for the most part. The train is very close but seemed natural and didn’t bother us. We loved seeing deers walking around every morning. We really enjoyed being there during off-season!

It's pretty safe to say...

Liked: It was such a pleasant experience ... and it is the perfect time to go to the Resort at Schiltterbahn before the park just gets overrun in the busy silly season.
Disliked: The mattresses on the bed could have been a bit firmer. We had some sore backs in the morning after our stays.

Exceptional

Total False Advertising! Don't believe...

Liked: I didn't like it at all. It was false advertising. I booked the resort based on the pictures you posted for the resort. It was all a lie. I wish I could share some pictures. There wasn't even a phone in the room, no glass shower, walls so thin, we could hear our neighbors. A bar of soap the size of a quarter. No menu or restaurant as listed on the brochure we were given. There were not Three pools available. The frig would almost fall out when we pulled the door to open it, and I could go. I know I should report you to the BBB and the Attorney General of Texas Consumer Protection Agency. I deserve a full refund.
Disliked: I mentioned pretty much everything above. I am also very distraught because I booked a room for my son and his wife based on the pictures on the Schlitterbahn site that you posted. I am going to be so embarrassed to have booked him on this disgusting site.