Exceptional

Great weekend away

Liked: We decided a weekend away to London and chose The Resident as it was about a 7min walk to The Dominion Theatre and close to the shops around Oxford Street. The front desk staff were very helpful and welcoming. We even got a personalized card which I thought was a nice touch. The room was great and the kitchenette was a great addition; I'm sure we would have used it more if we stayed longer. The room was thoroughly cleaned, nicely presented and well stocked. To say we got the Small Double it didn't feel like we were lacking in space for the time we stayed there. Check out was quick and they even offered to store our luggage as we shopped around. This was great as you would have to pay anywhere else in London to store luggage for the day. Well worth the price and we would definitely stay there again.
Disliked: The only down side was that the pillows were a little uncomfortable. I have back problems so this made sleeping uncomfortable.

Luxury away from home

Liked: Superb contemporary accomodation with lovely integrated kitchen, staff professional but friendly, amazing value for money
Disliked: Fresh milk would have been preferred

Great staff extremely helpful Would...

Liked: great location Smart and clean
Disliked: Nothing

good but with a few...

Liked: overall I had a very lovely stay! comfortable and got a great nights sleep
Disliked: unfortunately I did run into a couple issues, one being just a loose socket fitting to use with the kettle. Still useable but could get worse with use if not amended. The second is slightly more disappointing and did leave me with a sour feeling on reflection. Originally I weren?t going to bring it up but feel it would be beneficial to do so.As I was changing for bed I realized I?d forgotten my face cloth to refresh with so thought no bother I would just use the hand towel, but to my dismay when I opened up the hand towel it looked like somebody had already used it and there was makeup remains smudged over it (I will attach a picture I took at the time) now as you can imagine especially during the current situation with Covid etc it did leave me feeling annoyed as I then thought are any of the towels clean? have they all not been changed? in the end opting to only use one towel the morning after to dry from a shower and using only tissue on my face. I did leave the hand towel in question folded up on top of the bath towel just as so it would not be missed again.

Absolutely brilliant

Liked: It is clean hotel, rooms are lovely, the beds are very comfortable , and the location is excellent
Disliked: Nothing

Everything you want from a...

Liked: Clean, comfortable modern room in a great location. really good warm, powerful shower (VADO)
Disliked: No room service but plenty of places to eat or take away on the doorstep

Convenient, immaculate and friendly

Liked: everything
Disliked: nothing

nice small friendly hotel with...

Liked: great location
Disliked: quiet rooms