Great overnight stay, very welcoming...

Continued Excellence.

Liked: Location is excellent, on the outskirts of Covent Garden. Staff are very helpful and ?go the extra mile?. This is a repeat stay and I continue to be happy with the hotel.
Disliked: Nothing, fully satisfied.

staff were extremely helpful -...

Fantastic staff! Very clean.

Liked: The staff were (and always are) amazing. So friendly, helpful and attentive. They were so welcoming and reassuring and a real credit to the business. We were well looked after. The hotel cleanliness is 5 star. At no point did we feel unsafe or that the hotel weren?t taking their Covid responsibility seriously. There were hand sanitisers everywhere, the rooms were sealed shut after cleaning so you knew it was fresh inside, the staff wore gloves and masks to deliver room service. Just couldn?t ask for better. The price for the room was the best ever, although it was worth way more than I paid due to the location. It was a bit sad that the business has had to drop prices so dramatically. I hope they are still there next year because they?re the only hotel I prefer in Covent Garden!

Comfortable safe and good value...

Liked: Loved the location and size of room with kitchenette Staff helpful with Busses and a place for breakfast
Disliked: A TV guide because I had to flick thru channels

Exceptional

Liked: Location ideal and small kitchenette in room was an added bonus. Friendliness of staff and cleanliness of hotel and rooms.
Disliked: Ticked all the boxes but would suggest if budget allows you may want to choose one of the larger rooms if staying for more than one night .

Superb

Exceptional

Great

Liked: Location and room were great. Bed very comfy and shower great. Good to have kitchen facilities,although we didn?t really use it,but a great idea. Excellent to also have a iron and ironing board. The staff were very helpful and friendly.
Disliked: Shame there is no breakfast or bar facility