The Refinery Hotel Guest Reviews
Write a review
Write a review
Nawal Wed, 28 May 2025
Exceptional
Lee Thu, 22 May 2025
Superb
Shweta Tue, 20 May 2025
Bad
Altug Tue, 20 May 2025
Good
Younus Fri, 16 May 2025
Exceptional
Krystle Fri, 16 May 2025
Location great, staff friendly. Room...
Liked: Lobby was beautiful, staff was friendly.
Disliked: Room smelled like mildew. Hallways very dark. I couldnt help but to question the cleanliness.
Mcmenamin Wed, 14 May 2025
Very good
Hicham Mon, 12 May 2025
A stylish and comfortable stay...
Liked: Spacious rooms, incredibly comfortable and large beds, and a fantastic location. Highly recommend for anyone looking for comfort and convenience in the heart of New York.
Disliked: was surprised there were no in-room coffee options like an espresso machine, and water wasn’t complimentary — something most hotels of this level usually offer.
Alina Sun, 11 May 2025
Poor
Liked: Location was good
Disliked: The room was very dusty. I repeatedly asked for attention to be paid to the dust, which was making it almost impossible for my child to breathe. The cleaning lady only cleaned the bathroom, leaving thick layers of dust on the beds, table, windowsills, in the corners, and on all surfaces.There was a pervasive smell of marijuana everywhere — coming from the ventilation, and even from those who opened the doors for us at the entrance. Everyone seemed to reek of marijuana. It felt as if smoking marijuana in the hotel was somehow allowed. We were extremely disappointed by this.
Drusor Tue, 6 May 2025
Passable
Liked: Roof bar
Disliked: Amenities in the room and space in the wardrobe