Redmont Hotel Birmingham Curio Collection by Hilton Guest Reviews
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0.4 miles from Birmingham centre |
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Angelina Sun, 17 March 2024
The pictures online do not...
Liked: This property is in walking distance of the Legacy Arena.
Disliked: We booked this hotel due to it being in walking distance from the arena. Unfortunately the overall experience was unpleasant especially for the cost of the stay. As we arrived to check in the systems went down. It was complete chaos and some of the staff was very unpleasant about the situation. We ended up not being able to get a key to our room until almost 11pm. The Hilton app was not working either and no matter how many times they reset the digital key it would not work with our room door. Our room was dirty, and the bed is like sleeping on a rock. Also there was a musty gross smell in the hallways. Like old mop water mixed with vanilla. Sunday morning we attempted to have breakfast in the restaurant which took almost two hours due to there only being one staff member who was severely overwhelmed. Unfortunately, by the time we got our food most of it was cold, for the prices the restaurant charges that’s unacceptable. There is limited feee street parking on certain days, other than that it’s valet or pay to park lots. Overall I would not recommend this hotel to anyone.
Wyatt Sat, 16 March 2024
Exceptional
Ariela Fri, 15 March 2024
Good
Liked: Location
Disliked: Front desk personnel
Abraham Fri, 15 March 2024
Bad
Christine Wed, 21 February 2024
Exceptional
Liked: Loved the friendly staff and the location. The room was large and clean.
Disliked: Didn't like that there was no refrigerator available in the room.
Cynthia Mon, 12 February 2024
Passable
Dara Mon, 12 February 2024
Exceptional
James Sun, 28 January 2024
Superb
Lomax Sat, 27 January 2024
Very good
Victor Thu, 25 January 2024
Very good
Liked: All the staff, except for the first attendant in the front desk, were very friendly.and helpful.
Disliked: We arrived afrom Nashville at 4 AM, and we were received by a disrespectful attendant in the front desk, she made us felt very uncomfortable.