The Red Lion Hotel Guest Reviews
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Write a review
David Sat, 14 June 2025
Unresponsive staff and terrible standards
Liked: It is a central location close to the railway station and buses to the airport
Disliked: Staff were unresponsive and locked the pub up before I could check in. Despite me calling ahead to check the latest I could check and asking for a late check in on booking.com. When I did get their attention I was led to a room with a leaking toilet. When they eventually changed my room, the room was basic and dirty, towel rail hanging of the wall and fan broken in the bathroom. I had dirty linen and towels but by this point staff had locked up and left. Overall a really poor experience, I would not recommend at all!
Naomi Thu, 12 June 2025
Very good
Alison Thu, 5 June 2025
Good
Rosemarie Mon, 2 June 2025
Passable
Andrew Mon, 2 June 2025
Good
Liked: Location and very helpful staff
Disliked: Biscuit with the tea making facilities in room
Thandy Fri, 30 May 2025
Passable
Disliked: The room was dusty and the bed cover had stains and also the bathroom when you turn the lights on, had a very very load noise had to use the bathroom is the lights off cause of the nose
Wayne Sun, 25 May 2025
It’s cheap for a reason
Liked: Clean bedding and towels…. Comfy bed
Disliked: Laid in bed at 0100 writing this with modern Indian music (therefore created by Red Lion) bouncing off the walls. Maybe different during the week but no sleep whatsoever so far. No wifi signal during whole stay and furniture in a poor state (no knobs just screws sticking through)
Lee Thu, 22 May 2025
Very disappointing for the money...
Liked: Only redeeming quality was the room had a bath tub
Disliked: There was constant noise from other guests in the hallways and other rooms, was provided a guest book with nothing inside it, not given WiFi access
Matzouranis Wed, 21 May 2025
Nightmare
Liked: Nothing, it was by far the worst place I ever stayed
Disliked: It was dirty, swapped 3 rooms. Blood stayed bedsheets in the first room and dirty toilet, used bedsheets in the second room and dirty toilet carpets etc and the third room had a massive water leak in the bathroom and no electricity
Mary Tue, 20 May 2025
I would not recommend this...
Liked: The property is located in the centre of Luton.
Disliked: The property was not clean and needs a lot of work. A broken window in the room was covered with cardboard. The bathroom was filthy and we had to ask for it to be cleaned.