The Raphael Hotel Autograph Collection by Marriott

Superb

Exceptional

The hotel had a very...

Liked: I was only there for a quick overnight visit and did not take advantage of any of the hotels amenities. The room was very small, but quaint and fit the needs that I had just fine.

Fantastic it’s our 2nd stay...

Liked: Friendly and welcoming staffVery comfortable bed Great food

Exceptional

Elegant place..

Liked: Absolute beautiful ..love the jazz every evening in the bar! Great location.. The staff was exceptionally great.

Charming hotel with scenic views.

Liked: Gorgeous property in a great location. Stunning building. I loved the old charm with modern accents. Live jazz in the hotel lounge was awesome! Fire pits in the courtyard were a delight. Front desk staff were friendly. Sheets were fantastic! Ordered a flower pedal turndown, which was a much appreciated option which we loved. Full desk in the room with office chair was nice.
Disliked: There were what I believe were door men and bellhops in abundance at the doors every time we passed. We watched all the other guests get service from them but us. Not once do I recall them holding the door for my wife or I while they did for other guests. No offers to help with our bags. Not enough water bottles for the rooms and no offers to replace. TV very small and was locked out, Roku would have been better so we could watch our shows on our preferred platforms. Portions in the restaurant were too small, terrible value, delicious, but awful value. Service in the restaurant was terrible. I was disappointed when the flower pedals were not on the bed when we first entered the room. I suppose I didn’t really get any details on when they would be added. We left the hotel for a bit and were pleased to see them (a surprise for my wife) when we returned. I was a bit anxious when they weren’t there at first though. Noisy from both sides of our room. Toilet paper was terrible.

The best hotel in the...

Liked: Everything about our stay was meticulously planned to ensure everyone has the best experience. Whether it’s sitting down at the on-site restaurant for a family breakfast or later in the day for a romantic dinner with jazz music, or taking a short walk to the plaza for shopping and more fun, the entire staff is there to make this time unforgettable.
Disliked: Our stay was perfect. The elevators were sometimes a traffic jam, but that’s inevitable and part of the charm of the hotel. We come to KC every year and happy to have found this gem. We will definitely be back soon.

Comfortable room and great location...