The Randolph Hotel by Graduate Hotels

Hotel public areas were good. Morse bar was good. Parking was a bit dear, but OK. Breakfast was as expected, but my room let it all down.

Liked: Breakfast was good.
Disliked: Room view wasn't! Room was less quality than what I expected for the money. In fact, I am sure I was given an ordinary room.

Superb

Exceptional

Good

Liked: Nothing particular
Disliked: It is quite complicated to find your room and take luggages all the way. The room was a bit too small including the toilet. Hard to believe that this is 5 star hotel.

Good

Pleasant

Passable

Liked: Breakfast not included
Disliked: Staff attitude, when we asked for a restaurant recommendation we were told "there are lots of restaurants in George Street"! The fact that breakfast was not included at that price!

Excellent service and facilities

Liked: Breakfast is very good , spa is great

Great location. Nice place. Extra...

Liked: Location. Decor. The bar.
Disliked: Check-in staff were not terribly welcoming or helpful, or would go out of their way to assist. Had to be prompted to help.Room service scrambled eggs were dreadful, inedible. Toast was barely adequate. Were they even eggs???

Old Oxford heritage

Liked: LocationSuperb staff
Disliked: Nothing