The Queensbury Hotel

Liked: I want my refund
Disliked: The washroom pipe was blocked there was all over water in the washroom

Exceptional

Passable

Good

Great value for money

Liked: Property was much better than expected after reading the reviews. Comfortable and clean room with tea and coffee provided. Great location
Disliked: The room was very hot at night but just slept with the window open so didn't mind too much. Would prefer if there was actual shower gel in the bathroom not just the little sachets but that's if I'm being fussy.

Really impressed with this hotel.

Liked: Brilliant location right by the sea, no more than a 15 minute walk away from town. I booked a single room but was upgraded to a room that would’ve fit four people, so it was huge and comfortable! The room was clean and tidy, bathroom was the same. Staff were friendly and accommodating — I asked for a fan because I tend to get hot at night, and came home from my event to find a big fan had been put in my room which was greatly appreciated. Tea and coffee and biscuits were left out along with a kettle, plus there was a lot of storage space with the cupboard and drawers if you’re a person who has a lot of stuff to unpack. All of this for a very affordable price means I will definitely be staying here again in the future!
Disliked: Some work was being done when I arrived so I had to close my curtains for privacy, but that’s literally it so not a massive complaint at all.

Superb

Passable

Liked: Clean room , and cool as it was very hot outside.
Disliked: On arrival at 6pm the young man on reception was polite and kind..unfortunately the next morning we were awoken by staff hammering on the reception door and shouting.(our room was just inside the main entrance) overall it was a clean room. But ithe hotel lacked personable staff. There was only the maintenance man on reception at 9 in the morning, there was a very gruff lady, we felt we were a nuisance. On checkout again no one on reception . Really poor customer service.

Very good