The Queens Hotel

Recommend for a stay when attending First Direct Arena or shopping in Leeds.

Liked: Clean, comfortable and central location.
Disliked: Only breakfast staff queried our booking for breakfast, but the receptionist told us it was included and on checking he discovered it was!

Liked: Great. Will definitely stay again.

Liked: I cannot rate the hotel highly enough. Staff were helpful and friendly; service was excellent and the room was very clean and comfortable. I wouldn't stay anywhere else in Leeds now.
Disliked: That we didn't make our stay longer!

Short stay at the Queens...

Liked: Room was clean,good size,air conditioning a bonus on a very hot day and handy when travelling by train.
Disliked: May have stayed longer if there were offers,only stayed for the night because of a show and did not want to run for the last train.

Apart from evening meal. 100%...

Liked: Wonderful choice at breakfast. Staff helpful and professional.
Disliked: We were certainly disappointed with Cinnamon restaurant. Ate on second evening expecting food/service to be as good as rest of hotel. Big mistake. Good starter, dreadful main, place was freezing, no atmosphere. Staff trying far too hard to be helpful, completely failing. Must have had 6 servers in all. Never again.

Very good

Chilled and just what we...

Liked: Check in was great and the staff we second to none. We were upgraded and our room was fantastic.
Disliked: We really struggled to cast from our phones to the TV

Comfy relaxed very good

Liked: Breakfast was good and staff helpful
Disliked: N/a

Very good

Exceptional

Liked: I liked everything about the hotel I.Ve stayed here before for business, and already knew what the facilities were like. The staff are very professional and friendly and helpful.It is very central in leeds, and as a connecting door into the train station. The obdeco type design is stunningly beautiful
Disliked: I actually couldn't say anything negative about this hotel. .

Gorgeous decor in reception and...

Liked: The hotel is located perfectly next to the train station which was great for us. The lobby is gorgeous, very plush and comfortable. The majority of staff were friendly. It was great to be able to store our bags before and after we checked in. It was a special occasion so very nice to be upgraded to a better room on check-in.
Disliked: Some of the party wanted drinks when we arrived at 11 and the bar was only at 12 so I feel like you're missing a trick by not opening a little earlier. My sister was hoping to use the gym but thought it was a little small and with no air con so I don't think she ended up using in. We had a slight issue at check in whereby our bags were put in the incorrect rooms and the name on the booking for two nights was wrong but we got it sorted. I couldn't access any apps of the tv or connect my phone to it but it wasn't too big an issue.

Loved it. Will go again

Liked: Comfortable hotel in the heart of the cityAll staff were very helpful and politeOur room was excellent and the air conditioning was great
Disliked: Nothing to dislike