Name: The Queen Vic Hotel
Address: Harbour View, Sunderland
Telephone: (888) 323-5826

Overall very good and certainly...

Liked: Great price with good facilities. Bar downstairs has great food and good evening entertainment
Disliked: Only 1 pillow provided (not the end of the world). Access to rooms is more difficult after midnight.

Superb

Pleasant

Liked: Great location Staff super friendly Amazing value for money
Disliked: The rooms need to be cleaned with abit more care The bin hadn’t been emptied from previous guests there was a used tissue under the bed and a few cobwebs

Wouldn’t stay for free. Avoid...

Liked: Location was fine. Close to beach and about 25 min walk to Saturn. Food was very reasonable and very good pub food. Bar staff and kitchen staff went above and beyond.
Disliked: Shower hose was broken and looks like it had been for some time. Both chairs in the bedroom are were covered in hairs. Bathroom floor was covered in hairs. Strange stains on wall and edge of bath. Hot tap on right hand basin was beyond loose and couldn’t be used at all. Damage to wall and bannister in bathroom and bedroom area. Bulb missing from main light in bedroom. No tv remove in room. All rooms were full so we couldn’t be moved. Hence we couldn’t have shower and had to run bath. Issues reported when we notice them at 4.30 pm. Returned at around 7.30 to get ready for the evening and told we had to just run a bath as they didn’t have anyone to get a replacement shower hose. The cleanliness of the room and maintenance was very very poor. We basically wouldn’t stay there for free if it was offered and spoke to another group of guesses and they said their rooms were poor as well.