Name: The Queen Hotel Queen Village Sonder by Marriott Bonvoy
Address: 628 South 5th Street, Philadelphia, PA
Telephone: (888) 406-7656
Rating: 4

Superb

Liked: Organization and cleaning. Beautiful and well-kept environment.
Disliked: Lack of communication with local staff, for example, to ask for a soap.

excellent choice

Liked: all was nice

Very good

Great location and modern, but...

Liked: Great location, newer building with up to date bathroom. Nice view of the city from different parts of the hotel. Easy checkin and luggage storage.
Disliked: I felt like the hotel was overpriced for the lack of staff and amenities. Everything is stated in the description, so I knew what I was paying for, just felt like I was paying too much

Great for a couple or...

Liked: Very clean, great location
Disliked: Small room, hard to sleep with music from the rooftop bar going late.

good. very enjoyable overall

Liked: very clean for the most part, you could tell it was renovated but other than that very clean. balconies were very cool. very safe and secure building.
Disliked: there is no staff or front desk to talk to. not that i saw. was blood on our curtains and sheets were hard to manage they kept falling off. other than that very nice place.

Superb

Liked: Itt was clean, location was good.
Disliked: Beds were terrible, no staff to talk to

Exceptional

False economy - you can...

Liked: Location was interesting - happening neighbourhood and very accessible for main tourist attractions and amenities
Disliked: This is not a hotel, it is a set of rooms that are accessed by key code and only cleaned for arrival (like an Air BnB). After that you’re on your own. This may appeal to some but it was not made clear at the time of booking. We arrived early but could not access the room until on the dot of the stated time (a hotel with a real live receptionist might offer greater flexibility). Likewise on departure there was nowhere to check we might be able to store luggage so we ended up using a different facility at extra cost. The room decor is clean and modern but toiletries and other amenities very basic. Also the road was being dug up outside!

Great little couple’s hideaway in...

Liked: Room was very private and quiet. Perfect for our stay. The building itself was easy to navigate with all the amenities you need for a short visit.
Disliked: Card app on the phone for the room key didn’t work so we had to rely on manually entering the numbers while we were there but it wasn’t too much of a hassle. Sound insulation on the windows could be better but they’re the wooden, historic kind with a brass mechanism to open and I’d rather have those for the ambience than something new.