The Principal Madrid Guest Reviews
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Mark Thu, 10 July 2025
Superb
Len Wed, 2 July 2025
Fabulous hotel in fabulous location
Liked: This is a swanky, beautiful hotel that's equidistant from the Prado on one side and the Palace/Plaza Major on the other, so an easy 20 walk to virtually anywhere. The staff couldn't have been more helpful, from getting us a quick coffee every morning to calling for taxis (we needed large ones for our family). They also arrange the transfers to/from airport for ease. Love the chic decor, the terraces for relaxing and the beautifully appointed rooms.
Swiegers Tue, 24 June 2025
Great location with very friendly...
Liked: We loved the location, and the staff were wonderful. Antonio at the front desk provided excellent recommendations for restaurants, and his general advice about Madrid was invaluable.
Disliked: We were disappointed with our room, as we expected more of the balconies. We were also disappointed with the rooftop, as it was misrepresented on the photos. There was also no service on the rooftop.
Lisa Sun, 22 June 2025
Superb
Liked: The room was very spacious (we had three people stay in this room). The receptions staff were extremely helpful. The beds are sooooo comfy. The hotel's location is very good. I highly recommend the terrace for a drink as the view is great!
Disliked: The food menu available at The Terrace could be better.....not enough jamon! Cold boards would be a real plus...
Fitore Wed, 11 June 2025
Superb
Ori Sun, 1 June 2025
Exceptional
Rich Sat, 31 May 2025
Ricardo returns to Madrid
Liked: Location, re-imagination of an old building.
Disliked: Nothing not to like, really.
Spilios Thu, 29 May 2025
Superb
Renier Mon, 26 May 2025
Beautiful and convenient
Liked: Very nice outdoor terrace for breakfast and drinks
Gary Sun, 25 May 2025
Exceptional